Search - Leiden University

Training future crisis communication advisers in crisis response: Applying scenario-based learning Research output
In this article Wouter Jong and Andrea Bartolucci explore the integration of scenario-based learning (SBL) into a crisis communication course to enhance students' practical skills and reflection in real-world contexts.

Assist or accuse? Identifying trends in crisis communication through a bibliometric literature review Research output
This article explores crisis communication research clusters in the literature, examining overlaps and intersections among diverse fields.

Data Breaches and Effective Crisis Communication: A Comparative Analysis of Corporate Reputational Crises Research output
Online data breaches are recurrent and damaging cyber incidents fors organizations worldwide. This study examines how organizations can effectively mitigate reputational damages in the aftermath of data breaches by hacking, through situational crisis communication strategies.