As soon as you start studying at Leiden University you should request a LU-Card. A LU-Card is not proof of student registration but is nevertheless a very important card.
Your LU-Card serves as your:
- Leiden University ID card
- University library card
- Print and copy card
- Access pass for buildings and areas
- Access pass for car parks
- Access pass for the Hortus Botanicus
Your LU-Card is not proof of student registration but is nevertheless very important. In the future the university plans to expand the scope of the LU-Card by, for example, requiring student to show their LU-Card prior to taking exams. It is therefore essential that you request your LU-Card as soon as you start studying at Leiden University.
Requesting a LU-Card
The first step in requesting your LU-Card is uploading a passport photo. Make sure your photo meets standard passport photo requirements. You can also opt to have your passport photo taken at the Student Affairs Front Office. Within 5 to 10 days of uploading your photo you will receive your LU-Card at the address you provided in Studielink or on your student registration form. Students with a non-Dutch address can collect their LU-Card from the Student Affairs Front Office. You will receive an email when your card is ready for collection. You can also request that your LU-card be forwarded to the Front Office in The Hague so you can collect it there. HOVO students (university of the third age) can request a LU-Card at the LU-Card helpdesk in the central university library.
After receiving your LU-Card it first needs to be activated at a LU-Card helpdesk. Remember to take along valid ID!
You can find answers to most LU-card related questions in the LU-Card FAQs.
If you can’t find the information you’re looking please get in touch via the telephone number or email address below. Don’t forget to mention your account name!
071 - 527 1212
If you prefer to speak to someone in person you can visit a LU-card helpdesk. Our helpdesk staff can answer any questions you might have about your LU-card.
Keep your OV-chip card & LU-card separate
If you mistakenly hold your LU-card and OV-card (travel pass) against a card reader at the same time problems can occur. Always keep your LU-card and OV-card separate and never hold them against a card reader together.
Loss or theft
If your LU-card is stolen or becomes lost please contact the Student Affairs Front Office.