All students at Leiden University should have a university ID card, known as a LU-Card.
It is essential that you have a LU-Card as soon as you start studying. Your LU card serves as your:
- Leiden University ID card
- University library card
- Print and copy card
- Access pass for buildings and areas
- Access pass for car parks
- Access pass for the Hortus Botanicus
Your LU-Card is not proof of student registration but is nevertheless very important. In the future the university plans to expand the scope of the LU-Card by, for example, requiring students to show their LU-Card prior to taking exams.
How to request a LU-Card
- Log into Account Self Service using your student account (ULCN).
- Go to 'My profile' and upload a passport photo. Make sure your photo meets standard passport photo requirements. You can also opt to have your passport photo taken at the Student Affairs Front Office.
- Within 5 to 10 days, you will receive your LU card at the address you provided in Studielink or on your student registration form. Students with a non-Dutch address can collect their LU-Card from the Student Affairs Front Office.
- You will receive an email when your card is ready for collection. You can also request that your LU-card be forwarded to the Front Office in The Hague so you can collect it there.
- After receiving your LU-Card it first needs to be activated at a LU-Card helpdesk. Remember to take along valid ID!
- You’ll find the answers to most LU-Card-related questions in the FAQ.
- For personal assistance, visit one of the LU-Card helpdesks. They can help you with questions and problems, take your photograph and activate or block your LU-Card right away.
- You can also contact the central helpdesk via 071 - 527 2727 or email@example.com. (Please remember to state your account name.)
Keep your OV-chip card & LU-card separate
If you mistakenly hold your LU-card and OV-card (travel pass) against a card reader at the same time problems can occur. Always keep your LU-card and OV-card separate and never hold them against a card reader together.
Loss or theft
If your LU-card is stolen or becomes lost please contact the Student Affairs Front Office.