As soon as you start studying at Leiden University you should request a LU-Card. A LU-Card is not proof of student registration but is nevertheless a very important card.
Your LU-Card serves as your:
- Leiden University ID card
- University library card
- Print and copy card
- Access pass for buildings and areas
- Access pass for car parks
- Access pass for the Hortus Botanicus
Your LU-Card is not proof of student registration but is nevertheless very important. In the future the university plans to expand the scope of the LU-Card by, for example, requiring student to show their LU-Card prior to taking exams. It is therefore essential that you request your LU-Card as soon as you start studying at Leiden University.
Requesting a LU-Card
The first step in requesting your LU-Card is uploading a passport photo under 'My profile' in Account Self Service. Make sure your photo meets standard passport photo requirements. You can also opt to have your passport photo taken at the Student Affairs Front Office. Within 5 to 10 days of uploading your photo you will receive your LU-Card at the address you provided in Studielink or on your student registration form. Students with a non-Dutch address can collect their LU-Card from the Student Affairs Front Office. You will receive an email when your card is ready for collection. You can also request that your LU-card be forwarded to the Front Office in The Hague so you can collect it there. HOVO students (university of the third age) can request a LU-Card at the LU-Card helpdesk in the central university library.
After receiving your LU-Card it first needs to be activated at a LU-Card helpdesk. Remember to take along valid ID!
- You’ll find the answers to most LU-Card-related questions in the FAQ.
- For personal assistance, visit one of the LU-Card helpdesks. They can help you with questions and problems, take your photograph and activate or block your LU-Card right away.
- You can also contact the central helpdesk via 071 - 527 2727 or email@example.com. (Please remember to state your account name.)
Keep your OV-chip card & LU-card separate
If you mistakenly hold your LU-card and OV-card (travel pass) against a card reader at the same time problems can occur. Always keep your LU-card and OV-card separate and never hold them against a card reader together.
Loss or theft
If your LU-card is stolen or becomes lost please contact the Student Affairs Front Office.