Universiteit Leiden

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Network problems solved; no relation with ransomware

29 June 2017

The major problems in ICT-services which arose last Monday, are now definitively restored. All services are functioning normally again. The information stored on both P- and J-drives has remained safe during the problems, but was not accesible through the network. The ISSC found strong indications to what was the root of the disruption and is now taking measures to prevent this from happening again.

Not ransomware

It is absolutely certain that the network problems are not related to the recent ransomware-attack, that affected several organisations in The Netherlands this week. To avoid that you or our university falls victim to ransomware, please read the tips on our information page on safe online working, or our government's page www.veiliginternetten.nl (in Dutch).


In case you still experience any problems, please contact the ISSC-helpdesk: helpdesk@issc.leidenuniv.nl or 071-527 8888.

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