Can’t log in with your ULCN account? Close your browser, clear cache & cookies
Are you unable to log into applications such as Remindo, Brightspace or the Helpdesk Portal?
- Close all windows in your browser(s).
- If that doesn’t help, clear your browser’s cache and cookies.
The method for clearing cache and cookies varies per browser:
If this doesn’t help
Contact the ISSC Helpdesk via 071 527 8888 or firstname.lastname@example.org.
Avoid this problem in the future
You can avoid this problem by always closing your browser(s) once a session has expired or you have logged out. Always shut down your computer completely at the end of the day.