8 May 2026

Dear colleagues,

As you may have noticed, the university is experiencing a disruption. This is the result of an internal technical issue, whereby a large number of staff accounts were set to inactive on Thursday evening. As soon as the issue was identified, the process of reactivating all accounts was initiated. This process is still ongoing, it is currently unclear when all systems will be fully operational again.

In addition to being unable to access your own account, you may also temporarily be unable to use other services, such as Microsoft Office or Salto. It is therefore possible that you have regained access to your UL account, but not to these services. This issue is also temporary in nature.

We regret that some of our staff have been affected, as this may hinder your work. We would like to ask all affected colleagues for a little more patience, and to check periodically whether your account has been reactivated.

An update will be posted here as soon as there are any further developments to report.