Online proctoring: the FSW context
Online proctoring means that during the taking of a test in Remindo another programme, Proctorio, is active that is monitored digitally. It is used on a limited scale for exams within the FSW. The use of Proctoring is one of the building blocks for guaranteeing test quality and preventing fraud.
How is Proctorio applied?
Various settings are possible when using online proctoring. In the FSW the least privacy invasive settings are used for all exams that use online proctoring, for example by not using the desk scan and room scan.
The recorded image and sound material is only viewed in retrospect and 'on campus' by a few designated invigilators. The material is only available to invigilators and members of the Board of Examiners (and not to Proctorio or other third parties), and is always removed a few weeks after the examination.
Proctorio does not make decisions about irregularities or fraud, but marks excerpts from the recordings that demand the attention of the FSW team of proctoring invigilators. This team then carries out a manual check and well-considered analysis (intervision; 'four-eye principle'; in a separate room in the Pieter de la Court Building) and informs the examination committee. The Board of Examiners is ultimately responsible and competent for decisions on unregulated conduct/fraud.
Students are offered a practice proctoring examination. This can be done at least 10 days before the examination. The practice session is an excellent way for students to become familiar with Proctorio and to reduce any worries and stress during the real examination. During the practice session, it is checked whether the internet connection, webcam, microphone, internal memory capacity and screen recording are working properly. Before and during the exam, the Digital Testing Helpdesk is available for students and lecturers with questions.
Why is the FSW using Proctorio?
The Faculty Board and the FSW Programme Committees consider it their duty to limit fraud as much as possible. It is extremely frustrating for hard-working students when they hear from fellow students that fraud is taking place during examinations. It is also important, from a social point of view, that we only award degrees to students who have actually passed their tests independently.
The 'Wet op het Hoger Onderwijs, wetenschappelijk onderzoek en de Onderwijs- en examenregelingen' also obliges the university to verify the identity of students and to limit fraud as much as possible.
By using online proctoring, more regular Multiple-Choice exams can be used, thus preventing an even greater workload for lecturers. And the spread of exam questions is prevented, which reduces high-work pressure in the future (i.e., drawing up new exam questions).