Hopefully it won’t be necessary, but if you should need medical assistance whilst living and studying in Leiden or The Hague you can find the necessary contact information here. The emergency telephone number in the Netherlands (ambulance, police, fire service) is 112. If you need to contact the police but it is not an emergency you can call 0900 – 8844.
General practitioner (GP)
We strongly advise you to register with a GP (‘huisarts’ in Dutch) in Leiden or The Hague while you are studying here. GPs can only see you for a consultation if you are registered with them. You also need a GP for a referral to a hospital or specialist. You can only go to a hospital without a referral from a GP in emergency situations. If you are registered at a GP and have either an AON or EHIC insurance, you do not have to pay for your health care in advance.
We recommend the GP practices mentioned below; they accept new patients and have experience with international students.
- Huisartsenpraktijk Boshuizen
A. Noordewierlaan 58
2324 KT Leiden
071 531 0047
International Health Centre The Hague: Jan van Nassaustraat 125, 2596 BS The Hague, telephone number: 070 3065100 (website)
Urgent situation outside office hours
If there is an urgent situation outside office hours and you require immediate assistance from a doctor you can contact the ‘out-of-hours doctor’s post’ (in Dutch called "Huisartsenpost"). By ‘urgent situation’ is meant serious medical complaints, illness or injury for which treatment cannot be delayed.
- Out-of-hours doctor’s post in Leiden – tel: 0900 513 80 39
- Out-of-hours doctor’s post in The Hague – tel: 070 346 96 69
The "Huisartsenpost" is for emergency cases only and is more expensive than a regular visit to a GP / Family doctor during weekly consulting hours. Needless to say that your health insurance will only reimburse you if it was indeed an emergency.
Upon calling the "Huisartsenpost" you will first speak to an assistant who will ask you a number of questions to assess the urgency of the situation and type of assistance you require. The assistant will decide if a visit to the "Huisartsenpost" is necessary and let you know at what time you should come.
Be aware that this initial telephone assessment is not free of charge. If you do not have a European Health Insurance card (EHIC) you will receive a bill for this service.
If you have an EHIC, remember to take it along with you to your appointment, you will be asked to pay for your visit. You can ask for reimbursement.
If you do not have an EHIC you will be also asked to pay for your visit. You can request reimbursement for the cost of your visit and telephone assessment from your health insurance company.
Leiden University Medical Centre
Albinusdreef 2, Leiden
071 – 526 9111
Alrijne hospital, Leiden
Formerly: Diaconessenhuis Leiden
Houtlaan 55, Leiden
071 – 517 8178
Alrijne hospital, Leiderdorp
Formerly: Rijnland hospital Leiderdorp
Simon Smitweg 1, Leiderdorp
071 – 582 8282
For information about hospitals in The Hague see the denhaag.nl website.
Services & helplines
Here below are the contact details of a number of useful services and organisations.
Find a dentist via tandarts.nl.
This is a Dutch website but you simply need to type Leiden or ‘den Haag’ (Dutch spelling) in the search field and you will be provided with addresses and telephone numbers of local dentists. The Dutch word for dentist is 'tandarts'.
Find a pharmacy via www.apotheek.nl.
This is a Dutch website but you simply need to type Leiden or Den Haag (Dutch spelling) in the search field and you will be provided with addresses and telephone numbers of local pharmacies. The Dutch word for pharmacy is 'apotheek'.
Aids STD Infoline
Tel: 0900 – 204 2040
Addiction and mental health
Community Health Service (GGD)
The GGD’s role is to monitor, protect and improve the health of all citizens in the Netherlands, both during everyday life and crisis situations. There are branches in most major towns.
2316 ZV Leiden
Tel: 088 - 308 30 00
GGD The Hague
2512 HE Den Haag
Tel: 088 355 01 00
Walk-in Centre for Psychiatry
This is an independent, informal meeting place for people with psychiatric issues or concerns.
2312 KS Leiden
Tel: 071 5141808
Tuesday till Saturday 19.30 - 22.30, Sundays 16.00 – 19.00
inloophuis-psychiatrie.nl (website in Dutch)
Korrelatie is a national organisation that offers anonymous, professional psychiatric and psychosocial support.
Tel: 0900 – 1450
korrelatie.nl (website in Dutch)
Sexual discrimination/ intimidation
Leiden University has a confidential adviser on unacceptable behaviour who you can contact if you have been the victim of unacceptable behaviour on the part of a staff member or fellow student of Leiden University.
Health, Safety and Environment (VGM)
Leiden University has a department of Health, Safety and Environment (abbreviated to VGM in Dutch) that has its offices on Rijnsburgerweg 10 in Leiden (Poort Building, 3rd floor). You can find further details in the organisational structure.