Health care
Hopefully it won’t be necessary, but if you should need medical assistance whilst living and studying in Leiden or The Hague you can find the necessary contact information here. The emergency telephone number in the Netherlands (ambulance, police, fire service) is 112. If you need to contact the police but it is not an emergency you can call 0900 – 8844.
General practitioner (GP)
We strongly advise you to register with a GP (‘huisarts’ in Dutch) in Leiden or The Hague while you are studying here. GPs can only see you for a consultation if you are registered with them. You also need a GP for a referral to a hospital or specialist. You can only go to a hospital without a referral from a GP in emergency situations. If you are registered at a GP and have either an AON or EHIC insurance, you do not have to pay for your health care in advance.
Leiden
You can search for a doctor in Leiden via this website. The site is in Dutch, but by entering your postal code or 'Leiden' you can find your nearest doctor's practice. Contact the practice directly to ask how to register.
The Hague
We recommend the GP practices below for students living in the centre of The Hague and near railway station Den Haag Centraal or Hollands Spoor; they accept new patients and have experience with international students.
- Biking+Doctors
Babylon Hotel
Bezuidenhoutseweg 53
2594 AC The Hague
070 808 0300
Website
info@bikingdoctors.nl - Praktijk Shams
Stationsweg 107 2h
2515 BL The Hague
070 380 0661
Website
You can search for a doctor in The Hague via this website. The site is in Dutch, but by entering your postal code or 'Den Haag' you can find your nearest doctor's practice. Contact the practice directly to ask how to register.
Urgent situation outside office hours
If there is an urgent situation outside office hours and you require immediate assistance from a doctor you can contact the ‘out-of-hours doctor’s post’ (in Dutch called "Huisartsenpost"). By ‘urgent situation’ is meant serious medical complaints, illness or injury for which treatment cannot be delayed.
- Out-of-hours doctor’s post in Leiden – tel: 0900 513 80 39
- Out-of-hours doctor’s post in The Hague – tel: 070 346 96 69
The "Huisartsenpost" is for emergency cases only and is more expensive than a regular visit to a GP/family doctor during weekly consulting hours. Needless to say, your health insurance will only reimburse you if it was indeed an emergency.
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Upon calling the "Huisartsenpost" you will first speak to an assistant who will ask you a number of questions to assess the urgency of the situation and type of assistance you require. The assistant will decide if a visit to the "Huisartsenpost" is necessary and let you know at what time you should come.
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Be aware that this initial telephone assessment is not free of charge. If you do not have a European Health Insurance card (EHIC) you will receive a bill for this service.
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If you have an EHIC, remember to take it along with you to your appointment, you will be asked to pay for your visit. You can ask for reimbursement.
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If you do not have an EHIC you will be also asked to pay for your visit. You can request reimbursement for the cost of your visit and telephone assessment from your health insurance company.
Hospitals
Hospitals in Leiden
Leiden University Medical Centre
Albinusdreef 2, Leiden
071 526 9111
www.lumc.nl
Alrijne hospital, Leiden
Formerly: Diaconessenhuis Leiden
Houtlaan 55, Leiden
071 517 8178
alrijne.nl/locaties/leiden
Alrijne hospital, Leiderdorp
Formerly: Rijnland hospital Leiderdorp
Simon Smitweg 1, Leiderdorp
071 582 8282
alrijne.nl/locaties/leiderdorp
Hospitals in The Hague
MCH Westeinde
Lijnbaan 32
2512 VA The Hague
070 330 2000
mchaaglanden.nl/adres/mchwesteinde
Bronovo hospital
Bronovolaan 5
2597 AX The Hague
070 312 41 41
bronovo.nl
HagaZiekenhuis
Multiple locations in The Hague
hagaziekenhuis.nl
Services & helplines
Here below are the contact details of a number of useful services and organisations.
Dentists
Find a dentist via tandarts.nl.
This is a Dutch website but you simply need to type Leiden or ‘den Haag’ (Dutch spelling) in the search field and you will be provided with addresses and telephone numbers of local dentists. The Dutch word for dentist is 'tandarts'.
Pharmacies
Find a pharmacy via www.apotheek.nl.
This is a Dutch website but you simply need to type Leiden or Den Haag (Dutch spelling) in the search field and you will be provided with addresses and telephone numbers of local pharmacies. The Dutch word for pharmacy is 'apotheek'.
Aids STD Infoline
Aids Fonds
Tel: 0900 – 204 2040
aidsfonds.nl/about/organisation
Addiction and mental health
Trimbos Institute (websites in Dutch)
www.trimbos.org
Tel: 0900 – 1995
Smoking info: rokeninfo.nl
Alcohol info: alcoholinfo.nl
Drugs info: drugsinfo.nl
Community Health Service (GGD)
The GGD’s role is to monitor, protect and improve the health of all citizens in the Netherlands, both during everyday life and crisis situations. There are branches in most major towns.
GGD Leiden
Parmentierweg 49
2316 ZV Leiden
Tel: 088 - 308 30 00
ggdhm.nl
GGD The Hague
Westeinde 128
2512 HE Den Haag
Tel: 088 355 01 00
ggdhaaglanden.nl
Walk-in Centre for Psychiatry
This is an independent, informal meeting place for people with psychiatric issues or concerns.
Hooigracht 12-14
2312 KS Leiden
Tel: 071 5141808
Tuesday till Saturday 19.30 - 22.30, Sundays 16.00 – 19.00
inloophuis-psychiatrie.nl (website in Dutch)
Korrelatie
Korrelatie is a national organisation that offers anonymous, professional psychiatric and psychosocial support.
Tel: 0900 – 1450
korrelatie.nl (website in Dutch)
Sexual discrimination, intimidation or assault
Leiden University has a confidential counsellor on unacceptable behaviour who you can contact if you have been the victim of unacceptable behaviour on the part of a staff member or fellow student of Leiden University.
Have you been sexually assaulted or raped? Call the Sexual Assualt Center, where a team of professionals, including doctors, psychologists and police officers, is on hand to give you the care and help you need.
113 Suicide prevention
113 Suicide Prevention is the national Dutch suicide prevention centre. You can call their crisis line 24/7 via 0900 0113 (from within the Netherlands). A team of fully-trained volunteers, psychologists and psychiatrists is always on hand to offer you confidential advice and support.
Health, Safety and Environment (VGM)
Leiden University has a department of Health, Safety and Environment (abbreviated to VGM in Dutch) that has its offices on Rijnsburgerweg 10 in Leiden (Poort Building, 3rd floor). You can find further details in the organisational structure.