Complaints
Do you disagree with a decision made by the University? Or do you object to the behaviour of a staff member or fellow student? If a mutual agreement can’t be reached, or you feel unable to speak to the person/body directly, you can instead submit a complaint.
Who can I turn to with my complaint?
- Disagreeing with a decision
You disagree with a university decision, for example negative binding study advice (BSA) or the registration of study delay.
- Unacceptable behaviour
You have been subjected to unacceptable behaviour on the part of a fellow student or staff member, for example (sexual) intimidation, bullying, violence or discrimination.
- Sexual harassment
You have experienced sexual harassment, sexually transgressive behaviour or sexual violence.
- Improper treatment
You have been treated disrespectfully, unfairly or in a manner that contravenes regulations by a university staff member.
- Academic integrity
You have a complaint about the academic integrity of a fellow student or staff member.
- Malpractice
You suspect that malpractice is taking place within your study programme.
- Other types of complaint
You have a complaint that does not fall under one of the above-mentioned categories.