Universiteit Leiden

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Student Affairs Front Office

If you have a general question about studying at Leiden University the staff of the Student Affairs Front Office would be happy to help. They can provide information on a wide range of subjects.

You can contact the Student Affairs Front Office with questions about:  

  • student (re) registration and de-registration;
  • registering as a guest, auditing or external student;
  • tuition fees and other financial matters;
  • student cards and LU-cards;
  • ULCN accounts and log-in details;
  • completing forms (for example student travel pass forms);
  • application and admission to Bachelor’s and Master’s programmes;
  • the colloquium doctum admission procedure;
  • diploma verification and checks;
  • requesting proof of tuition fee payment (bewijs betaald collegegeld);
  • payment of tuition fees by debit card.

If you have a question about your study programme, for example scheduling, grades or diplomas, please instead contact your programme’s education administration office.

If you are looking for the contact details of a Leiden University staff member or department please instead call our switchboard on 071 - 527 27 27.
 

Opening times

Please note that due to Ascension Day Frontoffice Student Affairs is closed on Thursday 25 May and Friday 26 May.

Leiden: Plexus Student Centre 

Kaiserstraat 25, ground floor 
2311 GN Leiden 
071 - 527 8011 
Front Office contact form

Monday 
Tuesday 
Wednesday 
Thursday
Friday

11.00-16.00  
11.00-21.00  
11.00-16.00  
11.00-16.00  
11.00-16.00

The Hague: Wijnhaven 

Campus The Hague building
Turfmarkt 99
2511 DP,  The Hague
071 - 527 8011 
Front Office contact form 

Tuesday 
Thursday   
14.00-16.30 
09.30-12.00