Universiteit Leiden

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Student counsellors

Student counsellors can answer questions and provide guidance in situations involving regulations and legal provisions. All meetings with student counsellors are strictly confidential.

You can turn to a student counsellor with any questions or problems you might have concerning:

Exceptional circumstances
Academic delay

In cases of academic delay, first speak to your study adviser.

Complaints
Financial matters

Open consultation hours

For brief questions and advice you can drop by during open consultation hours. 

Until 6 April the open consultation hours will take place by telephone. You can call 071 5278025 at the times which you find here below.

Leiden

Monday, Tuesday and Thursday 
15.30 - 16.30 hrs
Plexus Student Centre
Kaiserstraat 25
2311 GN Leiden
The Netherlands

Please report to desk 5

The Hague   

Every Wednesday
10.00 - 11.30 hrs
Beehive Student Centre
Turfmarkt 104
2511 DC Den Haag 

Please report to reception

Questions by email 

Short questions can also be sent by e-mail.

Appointments

If you need more extensive advice or support, for example a formal statement or mediation, please make an appointment with a student counsellor.

You can make an appointment, either in Leiden or The Hague, via the online appointment system.

Please note: Appointments with student counselors will until 6 April not take place in Student Center Plexus and the Beehive due to the measures taken in the context of the Corona virus. The employees will contact you to arrange the appointment in an alternative manner (via Skype, by telephone, etc.).

Please note that in busy periods you may have to wait several weeks for an appointment.

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