You can turn to a student counsellor with any questions or problems you might have concerning:

Exceptional circumstances

• Combining studying with top-level sport
• Studying with a disability
• Studying and pregnancy / studying with children

Academic delay

• Delays to your studies caused by personal circumstances
• Issues concerning binding study advice (BSA)

In cases of academic delay, first speak to your study adviser.

Complaints

• Support in cases of complaints and conflict

Financial matters

• Finances
• Obtaining funding
• Financial support for student board members

Open consultation hours

For short questions and advice, you can contact the telephone consultation hour at:
Monday, Tuesday, Wednesday and  Thursday from 3.30 pm - 4.30 pm. During these times you can call telephone number 071 5278025.

Questions by email

Short questions can also be sent by e-mail.

Appointments

If you need more extensive advice or support, for example a formal statement or mediation, please make an appointment with a student counsellor.

You can make an appointment via the online appointment system. 
You can book an appointment on location again (in The Hague or Leiden). For more availability, have a look at the online/phone options as well

Please note that in busy periods you may have to wait several weeks for an appointment.