Universiteit Leiden

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Student counsellors

Student counsellors can answer questions and provide guidance in situations involving regulations and legal provisions. All meetings with student counsellors are strictly confidential.

You can turn to a student counsellor with any questions or problems you might have concerning:

Exceptional circumstances
Academic delay

In cases of academic delay, first speak to your study adviser.

Financial matters

Open consultation hours

For short questions and advice, you can contact the telephone consultation hour at:
Monday, Tuesday, Wednesday and  Thursday from 3.30 pm - 4.30 pm. During these times you can call telephone number 071 5278025.

Please note: There will be no open consultation hour on 25 May. The open consultation hours will also expire on 7, 14, 21 and 28 June.

Questions by email

Short questions can also be sent by e-mail.


If you need more extensive advice or support, for example a formal statement or mediation, please make an appointment with a student counsellor.

You can make an appointment via the online appointment system
You can book an appointment on location again (in The Hague or Leiden). For more availability, have a look at the online/phone options as well.

The appointment system only shows availability for the coming 3 weeks. This include online and face-to-face (in The Hague/Leiden) appointments. Please look closely in the calendar under all three appointment types, to see whether any time slots are available. If none of the dates are clickable, this means we are currently fully booked. We advise you to try again later. New slots are added every day and sometimes students cancel their appointments.


Are you starting your study in September and would you like more information about studying with a disability? In June and September (online) meetings will be held in which you will receive all information about this. You can also request any (exam) facilities during these meetings and there is the opportunity to ask questions. Soon you will be able to find the dates and times of these meetings here and register for them.

Do you prefer a personal conversation? Book an appointment via our online appointment system.

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