Student Affairs Front Office
Frequently Asked Questions
How do I request a Statement of registration (enrolment)?
- Log into uSis using your student number.
- Click on the 'Communication' tile.
- If you do not see the message you are looking for, click on the little x in top-right corner of your screen.
- Click on ‘Your registration is final’ to download your Statement of registration.
More information
How long does it take before a decision on my application is issued?
It generally takes about 4 to 6 weeks from the date on which you are informed that your application is complete until you receive a decision. If additional information is required during the application process it may take a little longer. Please make sure your application is complete and is submitted as early as possible.
Once a decision on your application has been made, you will receive a formal statement from the faculty by email.
More information
When and how must I submit digital or certified copies of my academic records to the university?
When applying
When you apply for admission to a degree programme, you only need to upload digital copies of your academic records in the online application portal (uSis). Certified copies are not yet required.
Upon admission
Upon admission you will be notified of the following via uSis:
- When you must submit digital or certified copies
- Which items are required
- The method of submission you must use
- Upload digital copies of all items/information stated in your conditions using the ‘Upload your documents’ button on the decision screen.
- Check if there are additional submission instructions for the document(s) stated in your conditions. If you must send certified copies by post, carefully check the criteria for the documents, who must issue them and how they must be sent.
Questions?
If you are still unsure when and how to submit certified copies, send a mail to the bachelor admission team: bacheloradmission@sea.leidenuniv.nl, or master admission team: masteradmission@sea.leidenuniv.nl.
Also see the following FAQs
How can I pay tuition fees?
There are a number of ways to pay your tuition fees.The methods available to you are determined by your situation and your study programme.
- Digital direct debit authorisation (via Studielink). This is only possible if you have a bank account in a SEPA country with a corresponding IBAN account number. You can choose instalments or a lump sum payment..
- Transfer of tuition fees in one lump sum before the start of the academic year.
- Payment in one lump sum by debit card (PIN/Maestro) or credit card (Visa/Maestro) at the Student Affairs Front Office before the start of the academic year. Please be aware that credit card payments incur a 5% administrative fee for each payment.
- Non-EU nationals only: payment in instalments by bank transfer on the basis of a tuition fee invoice.
- Submitting a ‘Proof of Tuition Fee Payment’ (or BBC in Dutch)
For further information and tuition fee instalment due dates, see the Methods of payment website.
How do I request proof of payment of tuition fees?
You can request proof of tuition fee payment from the Student affairs front office. Make sure to let us know your student number when making the request. You can ask us to send it directly to another Dutch university by email, collect it in person, or have it sent to your correspondence address.
Proof of payment for another Dutch university (bewijs betaald collegegeld - BBC)
If you require proof of tuition fee payment to show to another Dutch university, let us know the name of the institution in question when making your request.
Proof of payment for other purposes
If you require proof of tuition fee payment for another purpose, for example to show to a scholarship provider, insurance company or tax authorities, you should not request a BBC. Instead, you should request a 'proof of student registration letter' that also indicates your tuition fee rate.
More information
What counts as proof of sufficient funds for my visa/residence permit request?
When we apply for your visa and/or residence permit, we will ask you to demonstrate that you have sufficient funds for both your living expenses and tuition fee by uploading the following in the visa/residence permit portal (uSis):
Sufficient funds for living expenses
- Transfer sufficient funds for living expenses to Leiden University then upload proof of the transfer, OR
- A bank statement in your name showing sufficient funds, OR
- A scholarship letter.
Sufficient funds for tuition fee
- If you will pay your own tuition fee: a bank statement in your name showing sufficient funds.
- If a scholarship provider will pay your tuition fee: a scholarship letter.
- If a third party will pay your tuition fee:
- a bank statement in their name showing sufficient funds, AND
- a statement written by the third party confirming they will pay your tuition fee.
- a bank statement in their name showing sufficient funds, AND
Strict criteria for bank statements and scholarship letter
The Dutch immigration department sets very strict criteria for bank statements and scholarship letter. If your statement or letter does not meet all criteria, we will ask you to submit a new one or transfer the funds instead. This will significantly delay your request.
- To see all criteria, download and carefully read the 'visa/residence permit application instructions' via the Visa/Residence permit page.
What are the application deadlines?
Application deadlines vary depending on your programme type, visa and housing requirements, and whether you are applying for a programme with an additional selection procedure or numerus fixus (limited number of places).
Always refer to the individual programme description for details of the exact application deadline!
Early application is advised for the following reasons:
- If you do not have a Dutch diploma that grants automatic admission, you must complete a two-part application procedure, that consists of registration in Studielink followed by online application to Leiden University. You are required to complete both parts before the deadline!
- You may be asked to submit additional documents or take certain tests to gain admission.
- By applying late, you risk being too late to apply for a visa or housing.
General deadline information can be found via:
After admission, what should I do if I am unable to submit certified copies via the specified method?
If your diploma can be verified online but we have not offered you this option
- On the decision screen, upload a copy of your diploma AND a document explaining the online verification method.
- The Admissions Office will assess whether online verification is possible or if hardcopies are still required.
- Ask your school/university to send your academic records as pdf attachment by email to bacheloradmission@sea.leidenuniv.nl or masteradmission@sea.leidenuniv.nl.
- The email must be sent by an authorised staff member from an official university email address, clearly stating the name and position of the staff member.
- Upon receipt, the Admissions Office will decide if the documents meet the verification requirements or whether further items are required.
Are you unable to request documents via your school/university, for example because you graduated too long ago?
- Instead, have your documents legalised or affixed with an Apostille stamp in the country where the qualification was obtained. Consult this Dutch Government website for further information.
- The legalisation or Apostille stamp must be original – not a copy. We also cannot accept documents legalised by other authorities, such as notaries, translators or municipal offices.
- Send the original legalised/apostilled documents to the Admissions Office by post. See postal address.
- Also upload a copy of these items on the decision screen.
- Ask your Dutch school/university to send certified copies bearing an official stamp and signature in a sealed institution envelope to the Admissions Office by post. See postal address.
- Also upload a copy of these items on the decision screen.
How can I cancel my university housing request and will I get a refund of my housing fee?
- If you cancel before the housing deadline, your housing fee can be refunded.
- If you cancel after the housing deadline, your housing fee is non-refundable in all cases. Even if, for example, you are not admitted or fail to meet your admission conditions.
Be aware that if you cancel your application for a study programme in the online application system (uSis), your housing request will not automatically be cancelled. You must always send a message via the housing contact form as explained above.
More information
I am not able to log in with my student account. What should I do?
There are several reasons why you may not be able to log in:
- You haven’t yet received a user name and/or password. Request an account.
- You have forgotten your user name and/or password. Request them again.
- Your account has not yet been activated. Activate your account.
- Your password has expired. Reset your password.
- Your ULCN account is no longer active. You can only access uSis and Brightspace using your ULCN account up to 60 days after your student registration has been cancelled.
If you know your user name and password, keep the following points in mind:
- You must log in with your user name, not your uMail address.
- Use lower case letters to enter your user name, not capital letters (e.g. s1234567).
- Make sure you haven’t accidentally put CAPS LOCK on.
If you still can’t log in, do the following:
- Change the language on the log-in page, from Dutch to English or vice versa, and try again.
- If you can log into one application but not another, the issue concerns the application and not your account. Contact the ISSC Helpdesk.
- If none of the above-mentioned tips work contact the ISSC helpdesk.
Contact form
Frequently Asked Questions
How do I request a Statement of registration (enrolment)?
- Log into uSis using your student number.
- Click on the 'Communication' tile.
- If you do not see the message you are looking for, click on the little x in top-right corner of your screen.
- Click on ‘Your registration is final’ to download your Statement of registration.
More information
How long does it take before a decision on my application is issued?
It generally takes about 4 to 6 weeks from the date on which you are informed that your application is complete until you receive a decision. If additional information is required during the application process it may take a little longer. Please make sure your application is complete and is submitted as early as possible.
Once a decision on your application has been made, you will receive a formal statement from the faculty by email.
More information
When and how must I submit digital or certified copies of my academic records to the university?
When applying
When you apply for admission to a degree programme, you only need to upload digital copies of your academic records in the online application portal (uSis). Certified copies are not yet required.
Upon admission
Upon admission you will be notified of the following via uSis:
- When you must submit digital or certified copies
- Which items are required
- The method of submission you must use
- Upload digital copies of all items/information stated in your conditions using the ‘Upload your documents’ button on the decision screen.
- Check if there are additional submission instructions for the document(s) stated in your conditions. If you must send certified copies by post, carefully check the criteria for the documents, who must issue them and how they must be sent.
Questions?
If you are still unsure when and how to submit certified copies, send a mail to the bachelor admission team: bacheloradmission@sea.leidenuniv.nl, or master admission team: masteradmission@sea.leidenuniv.nl.
Also see the following FAQs
How can I pay tuition fees?
There are a number of ways to pay your tuition fees.The methods available to you are determined by your situation and your study programme.
- Digital direct debit authorisation (via Studielink). This is only possible if you have a bank account in a SEPA country with a corresponding IBAN account number. You can choose instalments or a lump sum payment..
- Transfer of tuition fees in one lump sum before the start of the academic year.
- Payment in one lump sum by debit card (PIN/Maestro) or credit card (Visa/Maestro) at the Student Affairs Front Office before the start of the academic year. Please be aware that credit card payments incur a 5% administrative fee for each payment.
- Non-EU nationals only: payment in instalments by bank transfer on the basis of a tuition fee invoice.
- Submitting a ‘Proof of Tuition Fee Payment’ (or BBC in Dutch)
For further information and tuition fee instalment due dates, see the Methods of payment website.
How do I request proof of payment of tuition fees?
You can request proof of tuition fee payment from the Student affairs front office. Make sure to let us know your student number when making the request. You can ask us to send it directly to another Dutch university by email, collect it in person, or have it sent to your correspondence address.
Proof of payment for another Dutch university (bewijs betaald collegegeld - BBC)
If you require proof of tuition fee payment to show to another Dutch university, let us know the name of the institution in question when making your request.
Proof of payment for other purposes
If you require proof of tuition fee payment for another purpose, for example to show to a scholarship provider, insurance company or tax authorities, you should not request a BBC. Instead, you should request a 'proof of student registration letter' that also indicates your tuition fee rate.
More information
What counts as proof of sufficient funds for my visa/residence permit request?
When we apply for your visa and/or residence permit, we will ask you to demonstrate that you have sufficient funds for both your living expenses and tuition fee by uploading the following in the visa/residence permit portal (uSis):
Sufficient funds for living expenses
- Transfer sufficient funds for living expenses to Leiden University then upload proof of the transfer, OR
- A bank statement in your name showing sufficient funds, OR
- A scholarship letter.
Sufficient funds for tuition fee
- If you will pay your own tuition fee: a bank statement in your name showing sufficient funds.
- If a scholarship provider will pay your tuition fee: a scholarship letter.
- If a third party will pay your tuition fee:
- a bank statement in their name showing sufficient funds, AND
- a statement written by the third party confirming they will pay your tuition fee.
- a bank statement in their name showing sufficient funds, AND
Strict criteria for bank statements and scholarship letter
The Dutch immigration department sets very strict criteria for bank statements and scholarship letter. If your statement or letter does not meet all criteria, we will ask you to submit a new one or transfer the funds instead. This will significantly delay your request.
- To see all criteria, download and carefully read the 'visa/residence permit application instructions' via the Visa/Residence permit page.
What are the application deadlines?
Application deadlines vary depending on your programme type, visa and housing requirements, and whether you are applying for a programme with an additional selection procedure or numerus fixus (limited number of places).
Always refer to the individual programme description for details of the exact application deadline!
Early application is advised for the following reasons:
- If you do not have a Dutch diploma that grants automatic admission, you must complete a two-part application procedure, that consists of registration in Studielink followed by online application to Leiden University. You are required to complete both parts before the deadline!
- You may be asked to submit additional documents or take certain tests to gain admission.
- By applying late, you risk being too late to apply for a visa or housing.
General deadline information can be found via:
After admission, what should I do if I am unable to submit certified copies via the specified method?
If your diploma can be verified online but we have not offered you this option
- On the decision screen, upload a copy of your diploma AND a document explaining the online verification method.
- The Admissions Office will assess whether online verification is possible or if hardcopies are still required.
- Ask your school/university to send your academic records as pdf attachment by email to bacheloradmission@sea.leidenuniv.nl or masteradmission@sea.leidenuniv.nl.
- The email must be sent by an authorised staff member from an official university email address, clearly stating the name and position of the staff member.
- Upon receipt, the Admissions Office will decide if the documents meet the verification requirements or whether further items are required.
Are you unable to request documents via your school/university, for example because you graduated too long ago?
- Instead, have your documents legalised or affixed with an Apostille stamp in the country where the qualification was obtained. Consult this Dutch Government website for further information.
- The legalisation or Apostille stamp must be original – not a copy. We also cannot accept documents legalised by other authorities, such as notaries, translators or municipal offices.
- Send the original legalised/apostilled documents to the Admissions Office by post. See postal address.
- Also upload a copy of these items on the decision screen.
- Ask your Dutch school/university to send certified copies bearing an official stamp and signature in a sealed institution envelope to the Admissions Office by post. See postal address.
- Also upload a copy of these items on the decision screen.
How can I cancel my university housing request and will I get a refund of my housing fee?
- If you cancel before the housing deadline, your housing fee can be refunded.
- If you cancel after the housing deadline, your housing fee is non-refundable in all cases. Even if, for example, you are not admitted or fail to meet your admission conditions.
Be aware that if you cancel your application for a study programme in the online application system (uSis), your housing request will not automatically be cancelled. You must always send a message via the housing contact form as explained above.
More information
I am not able to log in with my student account. What should I do?
There are several reasons why you may not be able to log in:
- You haven’t yet received a user name and/or password. Request an account.
- You have forgotten your user name and/or password. Request them again.
- Your account has not yet been activated. Activate your account.
- Your password has expired. Reset your password.
- Your ULCN account is no longer active. You can only access uSis and Brightspace using your ULCN account up to 60 days after your student registration has been cancelled.
If you know your user name and password, keep the following points in mind:
- You must log in with your user name, not your uMail address.
- Use lower case letters to enter your user name, not capital letters (e.g. s1234567).
- Make sure you haven’t accidentally put CAPS LOCK on.
If you still can’t log in, do the following:
- Change the language on the log-in page, from Dutch to English or vice versa, and try again.
- If you can log into one application but not another, the issue concerns the application and not your account. Contact the ISSC Helpdesk.
- If none of the above-mentioned tips work contact the ISSC helpdesk.