Universiteit Leiden

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Student Affairs Front Office

Frequently Asked Questions

How do I request a Statement of registration (enrolment)?

As soon as your student registration has been finalised, you will receive a confirmation from us by e-mail. You can then download your Statement of registration via uSis by following the steps below:
  1. Log into uSis using your student number. 
  2. Click on the 'Communication' tile.
  3. If you do not see the message you are looking for, click on the little x in top-right corner of your screen.
  4. Click on ‘Your registration is final’ to download your Statement of registration.
If you need a statement of registration with an official stamp, please contact the Student Affairs Front Office at (+31) 071 527 8011 or info@leidenuniv.nl, or visit our office in Leiden or The Hague. Do not forget to mention your student number and the institution that requires the document.

More information

How do I request proof of payment of tuition fees?

When you enroll for a second study programme in another institution, you can request a proof of payment of tuition fees (Bewijs Betaald Collegegeld - BBC) directly in Studielink during your (re)enrolment. You can follow the steps in this document.

If your institution does not accept a BBC through Studielink, you can request proof of tuition fee payment from the Student affairs front office. Make sure to let us know your student number when making the request. You can ask us to send it directly to another Dutch university by email, collect it in person, or have it sent to your correspondence address.

Proof of payment for another Dutch university (bewijs betaald collegegeld - BBC) 
If you require proof of tuition fee payment to show to another Dutch university, let us know the name of the institution in question when making your request.

Proof of payment for other purposes
If you require proof of tuition fee payment for another purpose, for example to show to a scholarship provider, insurance company or tax authorities, you should not request a BBC. Instead, you should request a 'proof of student registration letter' that also indicates your tuition fee rate.


More information

How do I request a LU card?

To request a LU-Card you must have a Dutch correspondence address. Enter your Dutch correspondence address in Studielink as soon as possible, then request a LU-Card as follows: 

  • Log into Account Services using your student account (ULCN).
  • Go to 'My profile' and check that your Dutch correspondence address is correct. If your address is incorrect, update it in Studielink (this step is not required for exchange students)
  • Go to 'My profile' and upload a passport photo. Make sure your photo meets standard passport photo requirements. 

Within 5 to 10 days you will receive your LU-Card at your Dutch correspondence address. 

Exchange students will need to do the following:

As soon as you have a Dutch correspondence address:

  • Log into uSis · Click on the 'Contact details' tile 
  • Enter your Dutch address
After entering your Dutch correspondence address, request your LU-card as follows:
  • Log into Account Services using your student account (ULCN). 
  • Go to 'My profile' and upload a passport photo. Make sure your photo meets standard passport photo requirements.
  • Within 5 to 10 days you will receive your LU-Card at your Dutch correspondence address.
More information

What counts as proof of sufficient funds for my visa/residence permit request?

When we apply for your visa and/or residence permit, we will ask you to demonstrate that you have sufficient funds for both your living expenses and tuition fee by uploading the following in the visa/residence permit portal (uSis):   


Sufficient funds for living expenses

  • Transfer sufficient funds for living expenses to Leiden University then upload proof of the transfer, OR
  • A bank statement in your name showing sufficient funds, OR
  • A scholarship letter.

Sufficient funds for tuition fee

  • If you will pay your own tuition fee: a bank statement in your name showing sufficient funds.
  • If a scholarship provider will pay your tuition fee: a scholarship letter.
  • If a third party will pay your tuition fee:

Strict criteria for bank statements and scholarship letter
The Dutch immigration department sets very strict criteria for bank statements and scholarship letter. If your statement or letter does not meet all criteria, we will ask you to submit a new one or transfer the funds instead. This will significantly delay your request

For full details of financial requirements for visa/residence permit applications, read the Visa and residence permit instructions manual

What is the selection procedure for programmes with limited places (numerus fixus)?

Because of their popularity, some bachelor’s programmes are oversubscribed. For these programmes, a limit has been set for the number of students that can be allocated a place. This is known as a 'numerus fixus'. This means that even if you are admitted to the programme, you are not guaranteed a place. You must also be allocated a place on the programme via a selection procedure.

Take careful note of the application deadlines for numerus fixus programmes as these are generally earlier than those for other types of study programme. 

For further explanation see Admission requirements - Programmes with limited places.

More information

How can I pay tuition fees?

There are a number of ways to pay your tuition fees.The methods available to you are determined by your situation and your study programme.

  • Digital direct debit authorisation (via Studielink). This is only possible if you have a bank account in a SEPA country with a corresponding IBAN account number. You can choose instalments or a lump sum payment..
  • Transfer of tuition fees in one lump sum before the start of the academic year.
  • Payment in one lump sum by debit card (PIN/Maestro) or credit card (Visa/Maestro) at the Student Affairs Front Office before the start of the academic year. Please be aware that credit card payments incur a 5% administrative fee for each payment.
  • Non-EU nationals only: payment in instalments by bank transfer on the basis of a tuition fee invoice.
  • Submitting a ‘Proof of Tuition Fee Payment’ (or BBC in Dutch)

For further information and tuition fee instalment due dates, see the Methods of payment website.

When and how must I submit digital or certified copies of my academic records to the university?

When applying 
When you apply for admission to a degree programme, you only need to upload digital copies of your academic records in the online application portal (uSis). Certified copies are not yet required.

Upon admission
Upon admission you will be notified of the following via uSis:  

  • When you must submit digital or certified copies
  • Which items are required
  • The method of submission you must use
Download and read your official decision statement. Note carefully which documents are required (e.g. diploma, transcript, translations, verification codes) and the submission deadline. Then complete both the following steps:
  1. Upload digital copies of all items/information stated in your conditions using the ‘Upload your documents’ button on the decision screen.
  2. Check if there are additional submission instructions for the document(s) stated in your conditions. If you must send certified copies by post, carefully check the criteria for the documents, who must issue them and how they must be sent.

Questions?
If you are still unsure when and how to submit certified copies, send a mail to the bachelor admission team: bacheloradmission@sea.leidenuniv.nl, or master admission team: masteradmission@sea.leidenuniv.nl.

Also see the following FAQs

I haven’t (yet) received my LU card. What should I do?

There can be a number of reasons why you haven’t yet received your LU card:

  • You have not yet uploaded a passport photo through Account Self Service.
  • The university does not have your correct address; check this in Studielink or at the Student Affairs Front Office. If your address is correct after all, go to one of the LU Card helpdesks to request a new card.
  • You have previously had a LU Card. In that case you can only request a new one at an LU Card helpdesk.
  • You are an exchange student. In that case you will receive an email telling you when you can pick up your LU Card from the Plexus Student Centre.
Note that if you upload a replacement passport photo, you will not automatically receive a new LU card. You must also cancel your old card and request a new one at a LU card helpdesk. This requires a fee. 

For further assistance, contact the Student Affairs Front Office

How can I cancel my university housing request and will I get a refund of my housing fee?

You can cancel your university housing request by sending a message via the Housing contact form, clearly stating your name and student number. 
  • If you cancel before the housing deadline, your housing fee can be refunded.
  • If you cancel after the housing deadline, your housing fee is non-refundable in all cases. Even if, for example, you are not admitted or fail to meet your admission conditions. 
Housing cancellation not via uSis!
Be aware that if you cancel your application for a study programme in the online application system (uSis), your housing request will not automatically be cancelled. You must always send a message via the housing contact form as explained above. 

More information

I want to study abroad. Where can I find information?

On the Study Abroad website you can find all the information you need about options available to you, financial considerations and practical matters.

You can also make an appointment with the international exchange coordinator at your faculty of department. They can provide you with study-related information about matters such as the Erasmus Programme.

Please refer to the exchange webpage to see whether there are walk in-hours in the near future.

More information

Contact form

Frequently Asked Questions

How do I request a Statement of registration (enrolment)?

As soon as your student registration has been finalised, you will receive a confirmation from us by e-mail. You can then download your Statement of registration via uSis by following the steps below:
  1. Log into uSis using your student number. 
  2. Click on the 'Communication' tile.
  3. If you do not see the message you are looking for, click on the little x in top-right corner of your screen.
  4. Click on ‘Your registration is final’ to download your Statement of registration.
If you need a statement of registration with an official stamp, please contact the Student Affairs Front Office at (+31) 071 527 8011 or info@leidenuniv.nl, or visit our office in Leiden or The Hague. Do not forget to mention your student number and the institution that requires the document.

More information

How do I request proof of payment of tuition fees?

When you enroll for a second study programme in another institution, you can request a proof of payment of tuition fees (Bewijs Betaald Collegegeld - BBC) directly in Studielink during your (re)enrolment. You can follow the steps in this document.

If your institution does not accept a BBC through Studielink, you can request proof of tuition fee payment from the Student affairs front office. Make sure to let us know your student number when making the request. You can ask us to send it directly to another Dutch university by email, collect it in person, or have it sent to your correspondence address.

Proof of payment for another Dutch university (bewijs betaald collegegeld - BBC) 
If you require proof of tuition fee payment to show to another Dutch university, let us know the name of the institution in question when making your request.

Proof of payment for other purposes
If you require proof of tuition fee payment for another purpose, for example to show to a scholarship provider, insurance company or tax authorities, you should not request a BBC. Instead, you should request a 'proof of student registration letter' that also indicates your tuition fee rate.


More information

How do I request a LU card?

To request a LU-Card you must have a Dutch correspondence address. Enter your Dutch correspondence address in Studielink as soon as possible, then request a LU-Card as follows: 

  • Log into Account Services using your student account (ULCN).
  • Go to 'My profile' and check that your Dutch correspondence address is correct. If your address is incorrect, update it in Studielink (this step is not required for exchange students)
  • Go to 'My profile' and upload a passport photo. Make sure your photo meets standard passport photo requirements. 

Within 5 to 10 days you will receive your LU-Card at your Dutch correspondence address. 

Exchange students will need to do the following:

As soon as you have a Dutch correspondence address:

  • Log into uSis · Click on the 'Contact details' tile 
  • Enter your Dutch address
After entering your Dutch correspondence address, request your LU-card as follows:
  • Log into Account Services using your student account (ULCN). 
  • Go to 'My profile' and upload a passport photo. Make sure your photo meets standard passport photo requirements.
  • Within 5 to 10 days you will receive your LU-Card at your Dutch correspondence address.
More information

What counts as proof of sufficient funds for my visa/residence permit request?

When we apply for your visa and/or residence permit, we will ask you to demonstrate that you have sufficient funds for both your living expenses and tuition fee by uploading the following in the visa/residence permit portal (uSis):   


Sufficient funds for living expenses

  • Transfer sufficient funds for living expenses to Leiden University then upload proof of the transfer, OR
  • A bank statement in your name showing sufficient funds, OR
  • A scholarship letter.

Sufficient funds for tuition fee

  • If you will pay your own tuition fee: a bank statement in your name showing sufficient funds.
  • If a scholarship provider will pay your tuition fee: a scholarship letter.
  • If a third party will pay your tuition fee:

Strict criteria for bank statements and scholarship letter
The Dutch immigration department sets very strict criteria for bank statements and scholarship letter. If your statement or letter does not meet all criteria, we will ask you to submit a new one or transfer the funds instead. This will significantly delay your request

For full details of financial requirements for visa/residence permit applications, read the Visa and residence permit instructions manual

What is the selection procedure for programmes with limited places (numerus fixus)?

Because of their popularity, some bachelor’s programmes are oversubscribed. For these programmes, a limit has been set for the number of students that can be allocated a place. This is known as a 'numerus fixus'. This means that even if you are admitted to the programme, you are not guaranteed a place. You must also be allocated a place on the programme via a selection procedure.

Take careful note of the application deadlines for numerus fixus programmes as these are generally earlier than those for other types of study programme. 

For further explanation see Admission requirements - Programmes with limited places.

More information

How can I pay tuition fees?

There are a number of ways to pay your tuition fees.The methods available to you are determined by your situation and your study programme.

  • Digital direct debit authorisation (via Studielink). This is only possible if you have a bank account in a SEPA country with a corresponding IBAN account number. You can choose instalments or a lump sum payment..
  • Transfer of tuition fees in one lump sum before the start of the academic year.
  • Payment in one lump sum by debit card (PIN/Maestro) or credit card (Visa/Maestro) at the Student Affairs Front Office before the start of the academic year. Please be aware that credit card payments incur a 5% administrative fee for each payment.
  • Non-EU nationals only: payment in instalments by bank transfer on the basis of a tuition fee invoice.
  • Submitting a ‘Proof of Tuition Fee Payment’ (or BBC in Dutch)

For further information and tuition fee instalment due dates, see the Methods of payment website.

When and how must I submit digital or certified copies of my academic records to the university?

When applying 
When you apply for admission to a degree programme, you only need to upload digital copies of your academic records in the online application portal (uSis). Certified copies are not yet required.

Upon admission
Upon admission you will be notified of the following via uSis:  

  • When you must submit digital or certified copies
  • Which items are required
  • The method of submission you must use
Download and read your official decision statement. Note carefully which documents are required (e.g. diploma, transcript, translations, verification codes) and the submission deadline. Then complete both the following steps:
  1. Upload digital copies of all items/information stated in your conditions using the ‘Upload your documents’ button on the decision screen.
  2. Check if there are additional submission instructions for the document(s) stated in your conditions. If you must send certified copies by post, carefully check the criteria for the documents, who must issue them and how they must be sent.

Questions?
If you are still unsure when and how to submit certified copies, send a mail to the bachelor admission team: bacheloradmission@sea.leidenuniv.nl, or master admission team: masteradmission@sea.leidenuniv.nl.

Also see the following FAQs

I haven’t (yet) received my LU card. What should I do?

There can be a number of reasons why you haven’t yet received your LU card:

  • You have not yet uploaded a passport photo through Account Self Service.
  • The university does not have your correct address; check this in Studielink or at the Student Affairs Front Office. If your address is correct after all, go to one of the LU Card helpdesks to request a new card.
  • You have previously had a LU Card. In that case you can only request a new one at an LU Card helpdesk.
  • You are an exchange student. In that case you will receive an email telling you when you can pick up your LU Card from the Plexus Student Centre.
Note that if you upload a replacement passport photo, you will not automatically receive a new LU card. You must also cancel your old card and request a new one at a LU card helpdesk. This requires a fee. 

For further assistance, contact the Student Affairs Front Office

How can I cancel my university housing request and will I get a refund of my housing fee?

You can cancel your university housing request by sending a message via the Housing contact form, clearly stating your name and student number. 
  • If you cancel before the housing deadline, your housing fee can be refunded.
  • If you cancel after the housing deadline, your housing fee is non-refundable in all cases. Even if, for example, you are not admitted or fail to meet your admission conditions. 
Housing cancellation not via uSis!
Be aware that if you cancel your application for a study programme in the online application system (uSis), your housing request will not automatically be cancelled. You must always send a message via the housing contact form as explained above. 

More information

I want to study abroad. Where can I find information?

On the Study Abroad website you can find all the information you need about options available to you, financial considerations and practical matters.

You can also make an appointment with the international exchange coordinator at your faculty of department. They can provide you with study-related information about matters such as the Erasmus Programme.

Please refer to the exchange webpage to see whether there are walk in-hours in the near future.

More information

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