Universiteit Leiden

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Who can I turn to?

We are on hand to offer you help and advice in a range of different ways. On this page you can find out who you can turn to depending on your situation.

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Your study adviser or coordinator is your first point of contact for study-related guidance and advice. You can turn to your study adviser/coordinator with both practical and personal problems. Contact your study adviser or coordinator. As a first-year student you can also speak to your mentor or tutor. In this video you can find out what your mentor or tutor can do for you:

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Maybe you have questions about your study choices or future career? For example, which direction should you take within your bachelor's programme or which master's you should choose? The Career Services can offer advice. Every faculty has its own Career Service.

Our student psychologists are on hand to help you with any psychological problems you might be experiencing, such as fear of failure, motivation issues, sombre thoughts or serious stress. Get in touch and plan an (online) appointment.

You can also turn to a psychologist outside the university. To do so, you must first be referred by your GP. Read more about registering with a GP. The following practices are experienced in assisting international students:

If you have been subjected to improper behaviour, you suspect an infringement of academic integrity, or you wish to report malpractice, you can turn to one of the confidential counsellors or the ombuds officer. Are you worried that a (fellow) student might pose a danger to another student or staff member? For example, behaviour such stalking or making threats. If so, you can turn to the concerning or threatening behaviour adviser.

  • If you have been a victim of sexual misconduct or harassment, you can turn to the confidential counsellor for unacceptable behaviour. The confidential counsellor has a fully independent position and everything you discuss will be treated with the utmost confidence. They can offer a listening ear and can also give you advice on the next steps to take if required.
  • If you have been subjected to sexual violence, you can also contact the Sexual Assault Center. They offer coordinated care involving various professionals such as doctors, nurses and psychologists. You can phone them free of charge 24/7 via: 0800-0188
  • You can also contact Victim Support Netherlands for support and advice. 

If your experiences are having a negative impact on your studies, it is very important that you contact your study adviser/coordinator or schedule an appointment with the student psychologists.

Do you have questions or are you dealing with issues concerning your gender identity or sexual orientation? Get in touch with the LGBT+ network or send an email to queerpeer.leiden@gmail.com. You can also check out Leiden Pride, an LGBTQIA+ organisation that works closely with Leiden University.

Are you dealing with exceptional circumstances, for example, are you a refugee or are you combining your studies with parenthood or top-level sports? Or perhaps you are experiencing money problems? If so, you are welcome to contact the student counsellors.

Do you have a disability and would you like information, support or special facilities? Get in touch with Fenestra Disability Centre. Read more about studying with a disability.

Sometimes it’s nice to talk to someone. There are a range of options available within the university. You can contact the Student Support Services via studentsupport@leidenuniv.nl or by calling: 071 527 8025. Or why not join one of the many workshops or training courses. Take a look on the Workshops and training courses page and find the workshop that’s right for you.

The Meeting Point helps international, first-generation and refugee students to find their way within the university.

Boost your study skills at the online ePOPcorner

Do you want to study more efficiently? Do you want to learn how to retain information better? Would you like to be better prepared for exams? And how can you draw up a realistic study plan? The ePOPcorner offers a range of online study skills workshops for all Leiden University students. Each workshop is about one hour long but you can complete it in your own time.

Faculty POPcorners

Certain faculties offer individual help and support via their POPcorner. Here, students from that particular faculty can follow workshops and courses on study skills, personal development and professional development. 

For practical questions about living and working in The Netherlands, for example insurances and taxes, get in touch with the student counsellors. If you need information about immigration and residency matters, speak to the Visa team.

Have a good suggestion? Let us know.

Do you have a good suggestion concerning how to improve student well-being? Let us know by sending a mail to: studentwellbeing@sea.leidenuniv.nl.

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