Universiteit Leiden

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Support for online teaching

In order to support teaching in these challenging times, Leiden University has collected a large amount of information, resources and support in the Remote Teaching website.

For questions or problems with remote or hybrid teaching and teaching tools, you can contact the FLO team at FGGA. They can also provide advice on equipment, platforms, etc. Instructors can pick up a webcam (+tripod) from the Infodesk on the 4th floor for livestreaming or recording their class. If you need help with Brightspace contact the FGGA Brightspace helpdesk at brightspace@fgga.leidenuniv.nl.

If you experience technical issues you can find the information here, but in short:

  • Call the helpdesk +31 71 527 8888 (workdays 8:30-17:30).
  • You will hear different selection options. Select 'teacher support' and you will be directed to the ICT Teacher Support Desk.
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