Universiteit Leiden

nl en
Student website Arts and Culture (MA)

Emergencies and incidents

Find out what to do in the event of an emergency or incident during your studies.

Life-threatening situation?

Suicidal thoughts?

  • Suicidal thoughts? Call 0800 0113 or chat online via 113.nl (free and anonymous)
  • During office hours: call your GP
  • Outside office hours: call the out-of-hours doctor’s post in Leiden or The Hague

Have you been brought into direct contact with blood or other bodily fluids?

Emergencies

Call the building’s emergency number. This can be found on all telephones and most doors inside the building.

If you hear the fire alarm

Stay calm and leave the building immediately.

  • Follow the green signs to the exit.
  • Do not use the lift.
  • Follow the instructions of the emergency response officers (in high-visibility vests).

Suspicious situations

For example a broken window, or an open door outside opening times.

Call 071 527 8888 or send an email to helpdesk@issc.leidenuniv.nl.

What is a data breach?

A data breach is when personal information comes into the hands of someone who should not have access to it.

Unsure whether a data breach has taken place? Contact the data protection officer

What is cybercrime?

  • Suspicious emails sent on behalf of the university (phishing).
  • A virus or malicious software on a university computer.

Unsure whether cybercrime has taken place? Contact your faculty’s information manager.

Instructions from your study programme

If you are doing a practical exam, working in a lab, doing research outdoors, or working with people or animals, you might need to be extra careful. Check if your study programme has additional safety instructions in place.

Follow-up

After a serious incident or emergency within the university community, you can turn to the Student Support Team. 

How does it work?

  • Send an email to studentenopvangteam@sea.leidenuniv.nl or call 071 527 8026.
  • Based on the situation, the Student Support Team will determine whether they can assist. They will get back to you within 1 workday.
  • Soon after, you will have an appointment with the Student Support Team (in-person or online). During the appointment, you will be offered social support and help processing the event.

After an incident, even if all ended well, always report it to the university. This can help us to improve our safety procedures. Your report will be treated with the utmost confidence.

This website uses cookies.  More information.