Emergencies
Find out what to do in the event of an emergency or incident during your studies.
University’s emergency number temporarily changed
Due to a technical fault, the university’s emergency landline number (+31 71 527 6666) is currently unavailable. If you need to call for help, call the alternative emergency number instead: +31 32 033 1343 (available 24/7, also for students and staff who are abroad). Please note that this number can only be reached from a mobile phone.
We are doing all we can to ensure you will be able to reach us again soon on the usual emergency number. Our apologies for the inconvenience.
When every second counts
Are you outside a university building?
- Call 112.
Are you inside a university building?
- Call the building’s emergency number. This can be found on all telephones and most doors inside the building.
Are you abroad?
- Call +31 32 033 1343 (24/7). Please note that this number can currently only be reached from a mobile phone.
Mental health emergency
- Life-threatening situations: Call 112
- Suicidal thoughts:
- from a Dutch phone: call 113
- from a non-Dutch phone: call your country's hotline
- or chat online via 113.nl (click on ‘Chatten’) or your country's online chat service
If you need urgent psychological help, contact your GP. Outside office hours, you can contact the ‘Out of hours doctor’s post’ in Leiden or The Hague.
Needle-stick injury
- Call 071 - 527 8015.
A needle-stick injury is an accident in which you are brought into direct contact with the blood or bodily fluid of another person or animal. Not only via a needle, but also via cuts, splashes or bites.
Other incidents
Suspicious situations in university buildings
Such as a broken window or an open door outside opening times:
- Call the security service via: 071 - 527 3038
- Or outside opening times: 06 - 26 97 50 16
Data breach or cybercrime
- Call 071 - 527 8888 or send an email to helpdesk@issc.leidenuniv.nl.
A data breach is when personal information comes into the hands of people who are not supposed to have access to this information. If you are unsure whether a data breach has taken place, contact the data protection officer.
Instructions from your study programme
Some study programmes provide additional instructions, for example if laboratory work is involved. If your faculty or study programme has an additional tab on this page, make sure to read it carefully.
Always report emergencies and incidents
If you are involved in an emergency or incident, it is very important that you report it to the university within 24 hours via incident@vastgoed.leidenuniv.nl - even if all ended well. This enables the university to improve its safety policies and avoid similar incidents in future. Make sure to state your name, telephone number, details of what happened and when it occurred. Your report will always be treated confidentially.