Emergencies and incidents
Find out what to do in the event of an emergency or incident during your studies.
- Call +31 71 527 6666 or +31 32 033 1343
Have you been brought into direct contact with blood or other bodily fluids?
- Call 071 527 8015
Emergencies
Call the building’s emergency number. This can be found on all telephones and most doors inside the building.
If you hear the fire alarm
Stay calm and leave the building immediately.
- Follow the green signs to the exit.
- Do not use the lift.
- Follow the instructions of the emergency response officers (in high-visibility vests).
Suspicious situations
For example a broken window, or an open door outside opening times.
- During opening times: 071 527 3038
- Outside opening times: 06 269 750 16
Call 071 527 8888 or send an email to helpdesk@issc.leidenuniv.nl.
What is a data breach?
A data breach is when personal information comes into the hands of someone who should not have access to it.
Unsure whether a data breach has taken place? Contact the data protection officer.
What is cybercrime?
- Suspicious emails sent on behalf of the university (phishing).
- A virus or malicious software on a university computer.
Unsure whether cybercrime has taken place? Contact your faculty’s information manager.
Instructions from your study programme
If you are doing a practical exam, working in a lab, doing research outdoors, or working with people or animals, you might need to be extra careful. Check if your study programme has additional safety instructions in place.
Follow-up
After a serious incident or emergency within the university community, you can turn to the Student Support Team.
How does it work?
- Send an email to studentenopvangteam@sea.leidenuniv.nl or call 071 527 8026.
- Based on the situation, the Student Support Team will determine whether they can assist. They will get back to you within 1 workday.
- Soon after, you will have an appointment with the Student Support Team (in-person or online). During the appointment, you will be offered social support and help processing the event.
After an incident, even if all ended well, always report it to the university. This can help us to improve our safety procedures. Your report will be treated with the utmost confidence.