Universiteit Leiden

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Student Affairs Front Office

Frequently Asked Questions

How long does it take before a decision on my application is issued?

It generally takes about 4 to 6 weeks from the date on which you are informed that your application is complete until you receive a decision. If additional information is required during the application process it may take a little longer. Please make sure your application is complete and is submitted as early as possible.

Once a decision on your application has been made, you will receive a formal statement from the faculty by email.

 

More information

What is the selection procedure for programmes with limited places (numerus fixus)?

Because of their popularity, some bachelor’s programmes are oversubscribed. For these programmes, a limit has been set for the number of students that can be allocated a place. This is known as a 'numerus fixus'. This means that even if you are admitted to the programme, you are not guaranteed a place. You must also be allocated a place on the programme via a selection procedure.

Take careful note of the application deadlines for numerus fixus programmes as these are generally earlier than those for other types of study programme. 

For further explanation see Admission requirements - Programmes with limited places.

More information

How do I request a Statement of registration (enrolment)?

As soon as your student registration has been finalised, you will receive a confirmation from us by e-mail. You can then download your Statement of registration via uSis by following the steps below:
  1. Log into uSis using your student number. 
  2. Click on the 'Communication' tile.
  3. If you do not see the message you are looking for, click on the little x in top-right corner of your screen.
  4. Click on ‘Your registration is final’ to download your Statement of registration.
If you need a statement of registration with an official stamp, please contact the Student Affairs Front Office at (+31) 071 527 8011 or info@leidenuniv.nl, or visit our office in Leiden or The Hague. Do not forget to mention your student number and the institution that requires the document.

More information

When and how must I submit digital or certified copies of my academic records to the university?

When applying 
When you apply for admission to a degree programme, you only need to upload digital copies of your academic records in the online application portal (uSis). Certified copies are not yet required.

Upon admission
Upon admission you will be notified of the following via uSis:  

  • When you must submit digital or certified copies
  • Which items are required
  • The method of submission you must use
Download and read your official decision statement. Note carefully which documents are required (e.g. diploma, transcript, translations, verification codes) and the submission deadline. Then complete both the following steps:
  1. Upload digital copies of all items/information stated in your conditions using the ‘Upload your documents’ button on the decision screen.
  2. Check if there are additional submission instructions for the document(s) stated in your conditions. If you must send certified copies by post, carefully check the criteria for the documents, who must issue them and how they must be sent.

Questions?
If you are still unsure when and how to submit certified copies, send a mail to the bachelor admission team: bacheloradmission@sea.leidenuniv.nl, or master admission team: masteradmission@sea.leidenuniv.nl.

Also see the following FAQs

What counts as proof of sufficient funds for my visa/residence permit request?

When we apply for your visa and/or residence permit, we will ask you to demonstrate that you have sufficient funds for both your living expenses and tuition fee by uploading the following in the visa/residence permit portal (uSis):   


Sufficient funds for living expenses

  • Transfer sufficient funds for living expenses to Leiden University then upload proof of the transfer, OR
  • A bank statement in your name showing sufficient funds, OR
  • A scholarship letter.

Sufficient funds for tuition fee

  • If you will pay your own tuition fee: a bank statement in your name showing sufficient funds.
  • If a scholarship provider will pay your tuition fee: a scholarship letter.
  • If a third party will pay your tuition fee:

Strict criteria for bank statements and scholarship letter
The Dutch immigration department sets very strict criteria for bank statements and scholarship letter. If your statement or letter does not meet all criteria, we will ask you to submit a new one or transfer the funds instead. This will significantly delay your request

For full details of financial requirements for visa/residence permit applications, read the Visa and residence permit instructions manual

Who should I contact with questions about ICT facilities, e.g. ULCN, Brightspace, uMail?

Many solutions for ICT problems can be found on our website and in our manuals. Often you can solve a problem easily yourself by checking the information available online.

ICT Helpdesks

  • The major computer halls and various faculties have their own ICT helpdesks, which are open during office hours. These can be found on the ICT Support webpage.
  •  You can also contact the Helpdesk ISSC (ICT Shared Service Centre), either via email or phone: helpdesk@issc.leidenuniv.nl / +31 (0)71 527 8888.


More information

I am not able to log in with my student account. What should I do?

There are several reasons why you may not be able to log in:

  • You haven’t yet received a user name and/or password. Request an account.
  • You have forgotten your user name and/or password. Request them again.
  • Your account has not yet been activated. Activate your account.
  • Your password has expired. Reset your password.
  • Your ULCN account is no longer active. You can only access uSis and Brightspace using your ULCN account up to 60 days after your student registration has been cancelled.

If you know your user name and password, keep the following points in mind:

  • You must log in with your user name, not your uMail address.
  • Use lower case letters to enter your user name, not capital letters (e.g. s1234567).
  • Make sure you haven’t accidentally put CAPS LOCK on.

If you still can’t log in, do the following:

  • Change the language on the log-in page, from Dutch to English or vice versa, and try again.
  • If you can log into one application but not another, the issue concerns the application and not your account. Contact the ISSC Helpdesk.
  • If none of the above-mentioned tips work contact the ISSC helpdesk.


More information

I am an international student and have requested housing via uSis. When will I hear more?

Two weeks after the housing application deadline, you will receive an email letting you know whether:

  • you applied in time and will soon be given access to the housing reservation portal, OR
  • too many students applied before you, so you can choose to request a refund of the housing fee, or be put on a waiting list in case any other students withdraw.
Please patiently await this email as we are unable to provide details before this date.  

For students who applied in time, Leiden University will soon after begin sending emails with log-in details for the housing reservation portal. Here you can log-in and reserve one of the accommodations t set aside for international students.

 

More information

How can I cancel my university housing request and will I get a refund of my housing fee?

You can cancel your university housing request by sending a message via the Housing contact form, clearly stating your name and student number. 
  • If you cancel before the housing deadline, your housing fee can be refunded.
  • If you cancel after the housing deadline, your housing fee is non-refundable in all cases. Even if, for example, you are not admitted or fail to meet your admission conditions. 
Housing cancellation not via uSis!
Be aware that if you cancel your application for a study programme in the online application system (uSis), your housing request will not automatically be cancelled. You must always send a message via the housing contact form as explained above. 

More information

My previous education was in English. Do I still have to take a language test?

For admission to all our English-taught degree programmes and the majority of our Dutch-taught degree programmes, proof of English language proficiency is required.

Only students in the following categories generally do not need to submit proof of proficiency in English:

  • Students who have completed their secondary or higher education in Canada (except French-taught programmes), the USA, the UK, Ireland, New Zealand, Australia, Singapore, South Africa or Malta.
  • Students who have obtained an International Baccalaureate diploma (taught in English or with English A HL).
  • In most cases, subject to the discretion of the programme admission board: students with a Dutch pre-university diploma (VWO), or an English-taught bachelor's diploma issued by a Dutch university.
For full details see the following documents: 

Contact form

Frequently Asked Questions

How long does it take before a decision on my application is issued?

It generally takes about 4 to 6 weeks from the date on which you are informed that your application is complete until you receive a decision. If additional information is required during the application process it may take a little longer. Please make sure your application is complete and is submitted as early as possible.

Once a decision on your application has been made, you will receive a formal statement from the faculty by email.

 

More information

What is the selection procedure for programmes with limited places (numerus fixus)?

Because of their popularity, some bachelor’s programmes are oversubscribed. For these programmes, a limit has been set for the number of students that can be allocated a place. This is known as a 'numerus fixus'. This means that even if you are admitted to the programme, you are not guaranteed a place. You must also be allocated a place on the programme via a selection procedure.

Take careful note of the application deadlines for numerus fixus programmes as these are generally earlier than those for other types of study programme. 

For further explanation see Admission requirements - Programmes with limited places.

More information

How do I request a Statement of registration (enrolment)?

As soon as your student registration has been finalised, you will receive a confirmation from us by e-mail. You can then download your Statement of registration via uSis by following the steps below:
  1. Log into uSis using your student number. 
  2. Click on the 'Communication' tile.
  3. If you do not see the message you are looking for, click on the little x in top-right corner of your screen.
  4. Click on ‘Your registration is final’ to download your Statement of registration.
If you need a statement of registration with an official stamp, please contact the Student Affairs Front Office at (+31) 071 527 8011 or info@leidenuniv.nl, or visit our office in Leiden or The Hague. Do not forget to mention your student number and the institution that requires the document.

More information

When and how must I submit digital or certified copies of my academic records to the university?

When applying 
When you apply for admission to a degree programme, you only need to upload digital copies of your academic records in the online application portal (uSis). Certified copies are not yet required.

Upon admission
Upon admission you will be notified of the following via uSis:  

  • When you must submit digital or certified copies
  • Which items are required
  • The method of submission you must use
Download and read your official decision statement. Note carefully which documents are required (e.g. diploma, transcript, translations, verification codes) and the submission deadline. Then complete both the following steps:
  1. Upload digital copies of all items/information stated in your conditions using the ‘Upload your documents’ button on the decision screen.
  2. Check if there are additional submission instructions for the document(s) stated in your conditions. If you must send certified copies by post, carefully check the criteria for the documents, who must issue them and how they must be sent.

Questions?
If you are still unsure when and how to submit certified copies, send a mail to the bachelor admission team: bacheloradmission@sea.leidenuniv.nl, or master admission team: masteradmission@sea.leidenuniv.nl.

Also see the following FAQs

What counts as proof of sufficient funds for my visa/residence permit request?

When we apply for your visa and/or residence permit, we will ask you to demonstrate that you have sufficient funds for both your living expenses and tuition fee by uploading the following in the visa/residence permit portal (uSis):   


Sufficient funds for living expenses

  • Transfer sufficient funds for living expenses to Leiden University then upload proof of the transfer, OR
  • A bank statement in your name showing sufficient funds, OR
  • A scholarship letter.

Sufficient funds for tuition fee

  • If you will pay your own tuition fee: a bank statement in your name showing sufficient funds.
  • If a scholarship provider will pay your tuition fee: a scholarship letter.
  • If a third party will pay your tuition fee:

Strict criteria for bank statements and scholarship letter
The Dutch immigration department sets very strict criteria for bank statements and scholarship letter. If your statement or letter does not meet all criteria, we will ask you to submit a new one or transfer the funds instead. This will significantly delay your request

For full details of financial requirements for visa/residence permit applications, read the Visa and residence permit instructions manual

Who should I contact with questions about ICT facilities, e.g. ULCN, Brightspace, uMail?

Many solutions for ICT problems can be found on our website and in our manuals. Often you can solve a problem easily yourself by checking the information available online.

ICT Helpdesks

  • The major computer halls and various faculties have their own ICT helpdesks, which are open during office hours. These can be found on the ICT Support webpage.
  •  You can also contact the Helpdesk ISSC (ICT Shared Service Centre), either via email or phone: helpdesk@issc.leidenuniv.nl / +31 (0)71 527 8888.


More information

I am not able to log in with my student account. What should I do?

There are several reasons why you may not be able to log in:

  • You haven’t yet received a user name and/or password. Request an account.
  • You have forgotten your user name and/or password. Request them again.
  • Your account has not yet been activated. Activate your account.
  • Your password has expired. Reset your password.
  • Your ULCN account is no longer active. You can only access uSis and Brightspace using your ULCN account up to 60 days after your student registration has been cancelled.

If you know your user name and password, keep the following points in mind:

  • You must log in with your user name, not your uMail address.
  • Use lower case letters to enter your user name, not capital letters (e.g. s1234567).
  • Make sure you haven’t accidentally put CAPS LOCK on.

If you still can’t log in, do the following:

  • Change the language on the log-in page, from Dutch to English or vice versa, and try again.
  • If you can log into one application but not another, the issue concerns the application and not your account. Contact the ISSC Helpdesk.
  • If none of the above-mentioned tips work contact the ISSC helpdesk.


More information

I am an international student and have requested housing via uSis. When will I hear more?

Two weeks after the housing application deadline, you will receive an email letting you know whether:

  • you applied in time and will soon be given access to the housing reservation portal, OR
  • too many students applied before you, so you can choose to request a refund of the housing fee, or be put on a waiting list in case any other students withdraw.
Please patiently await this email as we are unable to provide details before this date.  

For students who applied in time, Leiden University will soon after begin sending emails with log-in details for the housing reservation portal. Here you can log-in and reserve one of the accommodations t set aside for international students.

 

More information

How can I cancel my university housing request and will I get a refund of my housing fee?

You can cancel your university housing request by sending a message via the Housing contact form, clearly stating your name and student number. 
  • If you cancel before the housing deadline, your housing fee can be refunded.
  • If you cancel after the housing deadline, your housing fee is non-refundable in all cases. Even if, for example, you are not admitted or fail to meet your admission conditions. 
Housing cancellation not via uSis!
Be aware that if you cancel your application for a study programme in the online application system (uSis), your housing request will not automatically be cancelled. You must always send a message via the housing contact form as explained above. 

More information

My previous education was in English. Do I still have to take a language test?

For admission to all our English-taught degree programmes and the majority of our Dutch-taught degree programmes, proof of English language proficiency is required.

Only students in the following categories generally do not need to submit proof of proficiency in English:

  • Students who have completed their secondary or higher education in Canada (except French-taught programmes), the USA, the UK, Ireland, New Zealand, Australia, Singapore, South Africa or Malta.
  • Students who have obtained an International Baccalaureate diploma (taught in English or with English A HL).
  • In most cases, subject to the discretion of the programme admission board: students with a Dutch pre-university diploma (VWO), or an English-taught bachelor's diploma issued by a Dutch university.
For full details see the following documents: 
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