Universiteit Leiden

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Frequently asked questions

Study and assessments

Up-to-date information about education and assessments will be provided in Blackboard or Brightspace.

Be aware that the information in the prospectus for courses in semester 2 (blocks 3 and 4) is no longer up to date!

Online education and assessments will remain in place for the remainder of period 3 and all of period 4, in other words until the end of the current academic year. No face-to-face teaching will take place in this period. If the government decides to ease the corona measures, we are not ruling out that certain specific forms of face-to-face education may be resumed. However, if this occurs, suitable alternatives will be sought for international students who have returned to their home countries. 

Leiden University’s study programmes will not issue any negative binding study advice (BSA) this academic year. Instead, all students will be given an extension. In other words, students will have the opportunity to obtain the necessary amount of study credits in two academic years. This applies to all students. No one will need to submit evidence that they have obtained insufficient credits as a result of the corona virus situation. 
If a student obtains the required number of credits this academic year, he or she will still receive positive BSA. In other words, first-year students who obtain sufficient study credits will be issued with positive binding study advice as usual.
Second-year students for whom binding study advice had already been postponed will be evaluated on a case by case basis, depending on their (personal) circumstances and the assessment of their board of examiners.

Lecturers are busy creating a new and different way of teaching. We therefore need to be consistent and continue with this approach, also in the fourth period. Changing back again would create a great deal of additional work and disruption for both lecturers and students. 

All types of testing and exams for which you are awarded study credits (ECs). This can include handing in a paper or completing an assignment.

The university library is closed, however you can borrow books via the book lockers. Read more about the library’s limited services.

No decision has yet been made about practical classes. We are looking into whether these can be replaced by distance education or, for example, moved to later in your study programme. You will receive further information as soon as possible.

If you are doing an internship within Leiden University, this will be discontinued for the time being.

If you are doing an internship outside the university, follow the advice and measures issued by the organisation at which you are doing your internship. Discuss the situation with the person who is supervising your internship.

To avoid students falling behind, the university will facilitate online assessments as much as possible. If online assessments are offered, participation is mandatory. You are entitled to retakes in conformity with your study programme’s education and examination regulations (OER). Follow the instructions provided by the course coordinator via Blackboard or Brightspace.

Other arrangements will be made for practical classes – see the FAQ on practical classes.  

Our lecturers are supported in their remote teaching by Leiden University’s Centre for Innovation and Graduate Teaching School (ICLON). The university has also created a website that provides academic staff with guidance and advice on online teaching. All lecturers are required to adhere to Leiden University's Code of Conduct on Remote Teaching, that sets clear guidelines for matters such as clarity, assessment, communication, etiquette and privacy. 

Course and exam enrolement procedures remain the same. You can enrol for courses and exams via uSis or at the Education Adminstration Office, depending on your study programme. Read more under course and exam enrolment.

In principle, all thesis deadlines still apply. Due to the corona measures, you may have difficulty gathering all the necessary data or accessing sufficient information. Your study programme will take these hindrances into account as much as possible. Each study programme will evaluate whether additional measures need to be taken, for example granting students access to existing data sets. If you have any questions, contact your thesis supervisor. 

Follow the guidelines set by LUMC.

First contact your lecturer. Be patient and have confidence that your lecturer will resolve the problem, even if it might take a little while. If the problem is not resolved, contact your study adviser. He or she will hep you find a solution.

If you want to apply for a master’s at another university, different application deadlines may now be in place. Check on the website of the university in question.

Unfortunately, as a result of the corona measures, all graduation and diploma ceremonies have been cancelled till further notice. 

Are you applying for a master’s programme at Leiden University? If so, you do not need your physical diploma. All the necessary information on your grades and assessments is in uSis.

Are you applying for a master’s at another Dutch university? You can download proof of your diploma via the DUO diploma register: https://duo.nl/particulier/uittreksel-diplomagegevens-downloaden.jspThis will be available 24 to 48 hours after your diploma has been registered in uSis.

In exceptional circumstances, you can request that your diploma be sent to you by registered post. Contact your study programme's Education Administration Office for further information. 

The procedures for applying for a minor remain unchanged. For information and deadlines see the Minors information on the student site.

Study abroad

 
Students returning early from study abroad

Upon your return, send an email to outbound@sea.leidenuniv.nl to notify the university of your situation. The scholarships team will then send you an email to explain which documents you have to submit to complete Erasmus+ formalities. 
If you are unable to submit all the Erasmus+ forms you will not be penalised, as the current situation is classed as force majeure, i.e. circumstances beyond your control.

You must always notify your scholarship provider if you are returning early.

  • If you are receiving an Erasmus+ or LUSTRA+ scholarship, send an email to outbound@sea.leidenuniv.nl to notify us of your return. As the current situation is classed as force majeure (circumstances beyond your control) you will not be required to return any funds.
  • If you are receiving a different scholarship, send an email to your contact person at the scholarship organisation. The decision on whether you must return funds will be made by the scholarship provider.

Try first to recover any additional costs through your insurance. Check your policy or with your insurance provider to find out what is covered and how to make a claim.

In the coming period, Leiden University will look at whether it is possible to help students who have been unable to get compensation via their insurance companies. You can email an overview of the costs that you have incurred together with your student number, degree programme, proof of payment and any correspondence with your insurance company to: internationalrelations@sea.leidenuniv.nl.

If you extended your studies to include a semester abroad, you unfortunately cannot request a refund of the additional tuition fees you paid to Leiden University.

If the costs you have incurred are causing you serious financial difficulties, contact a student counsellor for advice.

Yes, inform your contact person at your host institution that you have been instructed to return home by Leiden University.

If you are unable to get the necessary documents and signatures for your Erasmus+ or LUSTRA+ scholarship, there is no need for concern. The current situation is classed as force majeure (circumstances beyond your control) therefore you will not be penalised.

If you are unable to cancel your housing contract abroad and incur additional costs, we unfortunately do not know if Leiden University will be able to compensate you. Send an overview of the costs incurred to internationalrelations@sea.leidenuniv.nl and we will get back to you as soon as we know more.  

That depends on procedures at your host university. Get in touch with your contact person at your host institution or ask your international exchange coordinator for advice.

That depends on the situation in the Netherlands and the regulations set by your host university. Unfortunately, we cannot answer this question at present. Be aware that there is a significant chance that you will not be able to resume your studies.

Check the DUO website for details.

 

Students planning to study abroad

Study abroad next semester
We are working under the assumption that students will be able to study abroad next semester. However, we do advise all students to have a plan B in case this isn’t the case. If the situation changes we will let you know.

Studying abroad this semester
If you were planning to go abroad before September 2020, we unfortunately cannot yet say whether your trip can go ahead. The decision depends on the policy of both the Dutch Ministry of Foreign Affairs and Leiden University, as well as the measures in your destination country. However, be aware that there is a significant chance that you will not be able to go abroad. We therefore strongly advise you to draw up a plan B, for example taking a minor. Check the application deadlines for minors.

We advise you to carry on with your study abroad application as instructed. However, check the website of your host institution to find out if their application deadlines or procedures have changed. If in doubt, contact your international exchange coordinator. We also advise you to draw up a plan B, just in case you are not able to study abroad after all.

Unfortunately, we cannot yet say whether you can postpone your planned studies abroad. This depends on the arrangements we are able to make with your host institution. Ask your international exchange coordinator for further information. 

The scholarships team can let you know if you will need to reapply for a scholarship. This depends on your particular situation. Send a mail to outbound@sea.leidenuniv.nl explaining the situation and you will receive further information.

We advise you to delay buying a ticket, or to buy a ticket that can be changed or cancelled.

Are you, for example, unable to take an English test, obtain a medical statement or get the necessary signatures for your study abroad application? Contact your faculty international exchange coordinator for advice; or if you are going on university-wide exchange, send a mail to studyabroad@sea.leidenuniv.nl.

If you fall ill before departure, inform your international exchange coordinator right away. Make sure to follow the guidelines laid down by the Dutch Institute for Public Health and Environment, the Ministry of Foreign Affairs and Leiden University.

If you fall ill whilst abroad, follow the standard procedures. Inform your insurance company and if necessary return home. Check your insurance policy to find out what situations are covered and which costs can be reimbursed. If you have difficulty booking a flight, contact Leiden University for assistance. 

First try to recover your costs through your insurance. Check your policy or with your insurance provider to find out what is covered and how to make a claim. 

In the coming period, Leiden University will look at whether it is possible to help students who have been unable to get compensation via their insurance companies. You can email an overview of the costs that you have incurred to: internationalrelations@sea.leidenuniv.nl.

If the costs you have incurred are causing you serious financial difficulties, contact a student counsellor for advice.

You currently cannot apply for an Erasmus+ or LUSTRA+ scholarship. As soon as travel restrictions are lifted, the application forms for these scholarships will again be available on the website.

For other scholarships, check with the scholarship provider.

We hope to inform all applicants of the results by the end of May at the latest.

Read the travel advice for students.

Support and guidance

Are circumstances causing you to fall behind in your studies, for example are you having problems concentrating, or are you unwell or caring for a sick family member? Contact your study adviser right away. He/she will be able to advise you and guide you in how to deal with study delay

Contact Fenestra Disability Centre, the university’s information centre for students with a disability. Fenestra staff will help you to look for a solution and, if required, refer you to other sources of assistance. 

It is understandable that you may be anxious or concerned about the situation. You may, for example, experience difficulty concentrating or sleeping, hyper vigilance about your own health, anger, panic or feelings of helplessness. You can help to manage your feelings by: 

  1. Staying informed about the situation via the university's website and Dutch Institute for Public health (RIVM).
  2. Keeping things in perspective by limiting the amount of media coverage you follow. Seek updates only once or twice a day.
  3. Gathering information from reputable sources only, such as national and local health authority platforms, to help you distinguish fact from rumours.
  4. Being mindful of your own assumptions. Not everyone who coughs occasionally has the corona virus. Try not to stigmatise others.
  5. Adopting healthy habits and following the governmental advice on hygiene and other measures.
  6. Trying an app aimed at supporting mental well-being, for example Youper, MindShift and Sanvello, or reading articles such as this one on coping with corona anxiety.  

If you need additional help or support, contact the corona information number, tel: 071-5271132 (office hours only) or send an email to: studentsupport@leidenuniv.nl.  

As you are spending most of your day in your room, it’s natural that may start to feel lonely. Bringing structure into your day can help. Build in academic time, relaxation time, exercise time and (virtual) social time to connect with friends and family.

Maintaining social networks can also help maintain a sense of normalcy and provide valuable outlets for sharing feelings and relieving stress. Stay connected via Instagram and Facebook.

For international students, the International Student Network (ISN) offers a buddy system.

You can find more advice in this blog on quarantine: how to beat the humdrum of isolation

Even though physical appointments can no longer take place, you can still contact the university’s guidance and advice services online or by phone. Go to the study guidance and advisers section of the website and look on the page of the relevant adviser or guidance service. Here you can find information on how to make contact, as well as the options for online or telephone appointments.

Facilities and IT

The University Library has set up workstations so that students can access files on their P-drive. Call the library in advance to book a time slot. For more information and to book a slot see the UB website.

You are responsible for making sure you have  a suitable computer and sufficient internet access. You can also follow online classes on your mobile phone. If this doesn’t help, ask your fellow students for assistance. If you are still having problems, contact your study adviserLeiden University will do its utmost to ensure that you can continue following your study programme. For further suggestions, see out tips for online study

You can borrow a laptop from Plexus Student Centre to do your online assessment. You can keep the laptop for a maximum of one day.

International students

Yes, you can. For the remainder of period 3 and all of period 4, in other words until the end of the current academic year, all teaching and assessment will take place online. No face-to-face teaching will be given in this period. If the government decides to ease the corona measures, we are not ruling out that certain specific forms of face-to-face education may be resumed. However, if this occurs, suitable alternatives will be sought for international students who have returned to their home countries. 

Note for residence permit holders
If you are leaving the Netherlands temporarily or permanently due to the corona situation, it is very important that you notify the Visa Team by email.

There are two possible scenarios.

  1. You can remain registered as a student, continue paying tuition fees (if applicable) and follow your courses online from home. If you choose this option, your residence permit will remain valid until the original expiry date. However, it is very important that you notify the Visa Team of your situation by email!  If you later wish to return to the Netherlands to continue studying, you can do so as long as your residence permit is still valid. If your permit will expire during your absence and you have not completed your studies, please contact the visa team to discuss your options.
     
  2. You can cancel your student registration via Studielink and discontinue your studies. Your student residence permit will then be cancelled. Again, it is important that you notify the Visa Team of your situation by email. If you later want to come back to the Netherlands to pick up your studies, you will need to apply for a new visa and/or residence permit and request permission from your study programme. 
  • If you plan to leave the Netherlands for less than 8 months, you do not have to cancel your registration with the municipality. However, if you are ending your housing contract you should try to change your registration at the town hall to ‘registration at a postal address only’ (in Dutch: “briefadres”) if this is possible.
  • If you plan to leave for longer than 8 months, or if you unexpectedly stay away for longer than 8 months, you must cancel your town hall registration.

Note for residence permit holders
If you have a Dutch residence permit, you must remain registered at a Dutch town hall, either at a residence or postal address, to remain entitled to your permit. If you wish to retain your residence permit, but you are unable to remain registered with the municipality or you have already cancelled your town hall registration, contact the Visa Team by email and we will look into possible solutions.

If you are leaving the Netherlands temporarily or permanently due to the corona situation, it is very important that you notify the Visa Team by email.

For the remainder of the second semester you can continue following your courses and taking assessments online. We understand that it may prove challenging to adapt to this form of education, but we encourage you to do your best to keep up with your studies. Take a look at the tips page for advice on how to successfully study online.

If you are unable to obtain 50% of the required study credits for the academic year 2019-2020, or cannot complete your premaster programme, as a result of the corona measures, please contact your study adviser or coordinator right away.  

The IND and Leiden University are looking into the implications of this situation for student residence permit holders and we expect to publish further information on this website soon.

Financial matters

This is not yet clear. We expect to be able to provide more information soon.

We are working hard to offer online education, guarantee the continuity of education and prevent students from falling behind with their studies. In line with national policy, you are still required to pay tuition fee.

Students receiving DUO student finance (studiefinanciering) 

Increase your loan amount
If you have not yet borrowed the maximum amount, you can increase your DUO loan amount and, if necessary, backdate the increase to the start of the academic year. You can also request tuition fee credit if you have not already done so. Go to MijnDUO to make the changes.

Extension of DUO graduation term 
Have you fallen behind with your studies due to the current situation and don’t expect to graduate on time? You may be eligible to extend your graduation term. Discuss this with a student counsellor.
Do you have other questions about DUO student finance, for example concerning your OV card? Take a look on the DUO corona questions and answers page

Other questions
If you are encountering urgent financial difficulties as a result of the coronavirus situation, get in touch with a student counsellor.

Health and hygiene

On the university website you can find information about precautionary measures in the time of corona. Also take a look in the health and hygiene section of the corona FAQ
For tips and advice on staying physically and mentally healthy in these exceptional circumstances, visit the Healthy University@home website

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