Universiteit Leiden

nl en

Frequently asked questions

Study and assessments

You can find up-to-date information about education and assessments in Blackboard or Brightspace.

Be aware that the information in the prospectus for courses in semester 2 (blocks 3 and 4) is no longer up to date!

Also take a look at the assessments page for general information about online exams and digital proctoring. 

Adacemic year 2019-20
In principle, all education in the current academic year will be online. However, the easing of the government's corona measures means that from 15 June onwards, a small number of educational activities that cannot take place online can be held in university buildings. If your study programme will offer any education or assessments on location, your lecturers will let you know. Read more about the easing of the corona measures.  

Academic year 2020-21
In the new academic year, options for on-campus teaching (in Dutch) will increase. However, as a result of the one-and-a-half-metre rule and other safety measures, we are unable to make full use of our teaching facilities. This means students will be offered a mixture of on-campus and online teaching at the start of the academic year. International students who are affected by potential travel restrictions will be able to start their degree programme online. Options will differ per study programme. You will receive details of your timetable before the start of the academic year.

BSA extension due to corona virus situation

If you are prevented from meeting the Binding Study Advice (BSA) requirements for your study programme as a result of the corona virus situation, you will be given an extension. You will have the opportunity to achieve the BSA standard requirements in the next academic year. Read more about the BSA extension.

Lecturers are busy creating a new and different way of teaching. We therefore need to be consistent and continue with this approach, also in the fourth period. Changing back again would create a great deal of additional work and disruption for both lecturers and students. 

All types of testing and exams for which you are awarded study credits (ECs). This can include handing in a paper or completing an assignment.

The university library is closed, however you can borrow books via the book lockers. Read more about the library’s limited services.

The easing of the government's corona measures means that practical classes can take place in university buildings from 15 June onwards. Your lecturer will let you know via Blackboard or Brightspace if this will result in any changes for you. Read more about the easing of the corona measures.  

If your practical classes cannot take place, your lecturers will provide you with information about possible solutions, for example replacing them with alternative assignments or postponing them till later in your programme.

If you are doing an internship within Leiden University, this will be discontinued for the time being.

If you are doing an internship outside the university, follow the advice and measures issued by the organisation at which you are doing your internship. Discuss the situation with the person who is supervising your internship.

If your internship is cancelled, discuss with your internship supervisor/coordinator whether it can be moved to later in your study programme of if there are other alternatives. 

To avoid students falling behind, the university will facilitate online assessments as much as possible. If online assessments are offered, participation is mandatory. You are entitled to retakes in conformity with your study programme’s education and examination regulations (OER). Follow the instructions provided by the course coordinator via Blackboard or Brightspace.

For general information about online assessments and proctoring, see the assessments page.

Other arrangements will be made for practical classes – see the FAQ on practical classes.  

Our lecturers are supported in their remote teaching by Leiden University’s Centre for Innovation and Graduate Teaching School (ICLON). The university has also created a website that provides academic staff with guidance and advice on online teaching. All lecturers are required to adhere to Leiden University's Code of Conduct on Remote Teaching, that sets clear guidelines for matters such as clarity, assessment, communication, etiquette and privacy. 

Course and exam enrolement procedures remain the same. You can enrol for courses and exams via uSis or at the Education Adminstration Office, depending on your study programme. Read more under course and exam enrolment.

In principle, all thesis deadlines still apply. Due to the corona measures, you may have difficulty gathering all the necessary data or accessing sufficient information. Your study programme will take these hindrances into account as much as possible. Each study programme will evaluate whether additional measures need to be taken, for example granting students access to existing data sets. If you have any questions, contact your thesis supervisor. 

Follow the guidelines set by LUMC.

First contact your lecturer. Be patient and have confidence that your lecturer will resolve the problem, even if it might take a little while. If the problem is not resolved, contact your study adviser. He or she will hep you find a solution.

If you want to apply for a master’s at another university, different application deadlines may now be in place. Check on the website of the university in question.

Unfortunately, as a result of the corona measures, some graduation and diploma ceremonies have been cancelled. 

Are you applying for a master’s programme at Leiden University? If so, you do not need your physical diploma. All the necessary information on your grades and assessments is in uSis.

Are you applying for a master’s at another Dutch university? You can download proof of your diploma via the DUO diploma register: https://duo.nl/particulier/uittreksel-diplomagegevens-downloaden.jspThis will be available 24 to 48 hours after your diploma has been registered in uSis.

In exceptional circumstances, you can request that your diploma be sent to you by registered post. Contact your study programme's Education Administration Office for further information. 

The procedures for applying for a minor remain unchanged. For information and deadlines see the Minors information on the student site.

In normal circumstances, you may only step over to a master’s programme after completing your bachelor. However in these exceptional times, the university would like to provide a solution for third-year bachelor, conversion programme or pre-master students, who wish to step over to a master’s programme in 2020-2021 but have fallen behind in their studies due to the corona measures. Options vary per study study programme and are only applicable to students who are enrolled at a research university in the Netherlands, the EU or the EEA.  

Read more about the options for starting a master's programme despite a study delay. 

 

You can find out more in the online proctoring FAQ, the student manual and the privacy statement.

Study abroad

 Students who returned early from study abroad

Exchange programmes

All exchange programmes have been cancelled until 1 February 2021. Therefore you will not be able to resume your exchange in the near future.  If you would like to go abroad again in the academic year 2021-2022, please contact your international exchange coordinator to discuss the options. Bear in mind that you will have to apply again.

Other study-related activities (non-exchange)

At present, students are not allowed to go abroad for study related activities. Only in very exceptional circumstances and under strict conditions can you request permission to go abroad for other study-related activities such as internships, fieldwork and research.

You may only request permission to go to countries classified as yellow or green in the government’s travel advice. You must also have agreed your plans in advance with your faculty contact person and understand that the trip is at your own risk. See full details.  

If you believe your circumstances are exceptional and you would like to return to your study-related activity abroad before February 2021, you can request permission via this online form

Leiden University is calling on all its students who are still abroad for study or internships to return to the Netherlands as soon as possible. Information on how to return and which steps to take can be found on the travel advice webpage. Always inform your contact person at Leiden University of your plans, even if you are unable to return and are safe abroad. Also register with the Special Assistance Abroad website (click on English at the bottom of the page), which has been launched  by the Dutch government. 

If you urgently need help getting home, call the University’s emergency number: +31 71 527 6666 (available 24/7). 

Upon your return, send an email to outbound@sea.leidenuniv.nl to notify the university of your situation. The scholarships team will then send you an email to explain which documents you have to submit to complete Erasmus+ formalities. 
If you are unable to submit all the Erasmus+ forms you will not be penalised, as the current situation is classed as force majeure, i.e. circumstances beyond your control.

You must always notify your scholarship provider if you are returning early.

  • If you are receiving an Erasmus+ or LUSTRA+ scholarship, send an email to outbound@sea.leidenuniv.nl to notify us of your return. As the current situation is classed as force majeure (circumstances beyond your control) you will not be required to return any funds.
  • If you are receiving a different scholarship, send an email to your contact person at the scholarship organisation. The decision on whether you must return funds will be made by the scholarship provider.

Check your insurance

Try to recover any additional costs through your insurance. Check your policy or directly with your insurance provider to find out what is covered and how to make a claim.

Reimbursement via the university

The deadline for requesting reimbursement of additional costs via the university has expired. If you were unable to submit your request on time due to circumstances beyond your control, please contact the Scholarships Team via outbound@sea.leidenuniv.nl

Serious financial difficulties?

If the costs you have incurred are causing you serious financial difficulties, contact a student counsellor for advice.

Yes, inform your contact person at your host institution that you have been instructed to return home by Leiden University.

If you are unable to get the necessary documents and signatures for your Erasmus+ or LUSTRA+ scholarship, there is no need for concern. The current situation is classed as force majeure (circumstances beyond your control) therefore you will not be penalised.

If you are unable to cancel your housing contract abroad and incur additional costs, we unfortunately do not know if Leiden University will be able to compensate you. Send an overview of the costs incurred to internationalrelations@sea.leidenuniv.nl and we will get back to you as soon as we know more.  

That depends on procedures at your host university. Get in touch with your contact person at your host institution or ask your international exchange coordinator for advice.

Check the DUO website for details.

 

Students who had planned to study abroad

Exchange programme

Unfortunately, exchange programmes within and outside Europe will not go ahead in the first semester of 2020-2021. The university has contacted all students who had planned to go on exchange to look into alternatives. One option for bachelor’s students is to follow a minor. Depending on how the corona situation develops, we anticipate that exchange will be possible in the second semester. See further information.

Other study-related activities (non-exchange)

At present, students are not allowed to go abroad for study related activities. Only in very exceptional circumstances and under strict conditions can you request permission to go abroad for other study-related activities such as internships, fieldwork and research.

You may only request permission to go to countries classified as yellow or green in the government’s travel advice. You must also have agreed your plans in advance with your faculty contact person and understand that the trip is at your own risk. See full details.  

If you believe your circumstances are exceptional and you would like to go abroad for a non-exchange study-related activity before February 2021, you can request permission via this online form.

The university will contact you to discuss the best options for your particular situation and the steps you should take. If you have any question in the meantime, please contact your faculty’s international exchange coordinator. 

Unfortunately, we cannot yet say whether you can postpone your planned studies abroad. This depends on the arrangements we are able to make with your host institution. Ask your international exchange coordinator for further information. 

The scholarships team can let you know if you will need to reapply for a scholarship. This depends on your particular situation. Send a mail to outbound@sea.leidenuniv.nl explaining the situation and you will receive further information.

Are you, for example, unable to take an English test, obtain a medical statement or get the necessary signatures for your study abroad application? Contact your faculty international exchange coordinator for advice; or if you are going on university-wide exchange, send a mail to studyabroad@sea.leidenuniv.nl.

If you fall ill before departure, inform your international exchange coordinator right away. Make sure to follow the guidelines laid down by the Dutch Institute for Public Health and Environment, the Ministry of Foreign Affairs and Leiden University.

If you fall ill whilst abroad, follow the standard procedures. Inform your insurance company and if necessary return home. Check your insurance policy to find out what situations are covered and which costs can be reimbursed. If you have difficulty booking a flight, contact Leiden University for assistance. 

Check your insurance

Try first to recover any additional costs through your insurance. Check your policy or with your insurance provider to find out what is covered and how to make a claim.

Reimbursement via the university

The deadline for requesting reimbursement of additional costs via the university has expired. If you were unable to submit your request on time due to circumstances beyond your control, please contact the Scholarships Team via outbound@sea.leidenuniv.nl

Serious financial difficulties?

If the costs you have incurred are causing you serious financial difficulties, contact a student counsellor for advice.

You currently cannot apply for an Erasmus+ or LUSTRA+ scholarship. As soon as travel restrictions are lifted, the application forms for these scholarships will again be available on the website.

For other scholarships, check with the scholarship provider.

Exchange programme

All educational exchange programmes within and outside Europe will not go ahead in the first semester of the academic year 2020-21. Depending on how the corona situation develops, we anticipate that exchange will be possible in the second semester. If you would like to go abroad in the academic year 2021-2022 please contact your international exchange coordinator to discuss the options.

Other study-related activities (non-exchange)

At present, students are not allowed to go abroad for study related activities. Only in very exceptional circumstances and under strict conditions can you request permission to go abroad for other study-related activities such as internships, fieldwork and research.

You may only request permission to go to countries classified as yellow or green in the government’s travel advice. You must also have agreed your plans in advance with your faculty contact person and understand that the trip is at your own risk. See full details.  

If you believe your circumstances are exceptional and you would like to go abroad for a non-exchange study-related activity before February 2021, you can request permission via this online form.

Also read the travel advice for students.

It may take some time to determine the exact implications of the travel restrictions. We understand that this uncertainty is frustrating, but please rest assured that we are working hard on possible solutions, even if your study adviser cannot yet say what form these will take. We are doing all we can to limit any negative effects on your studies.

Support and guidance

Are circumstances causing you to fall behind in your studies, for example are you having problems concentrating, or are you unwell or caring for a sick family member? Contact your study adviser right away. He/she will be able to advise you and guide you in how to deal with study delay

Contact Fenestra Disability Centre, the university’s information centre for students with a disability. Fenestra staff will help you to look for a solution and, if required, refer you to other sources of assistance. 

It is understandable that you may be anxious or concerned about the situation. You may, for example, experience difficulty concentrating or sleeping, hyper vigilance about your own health, anger, panic or feelings of helplessness.

On the Healthy University @Home website you can find a wide range of tips on how to deal with these feelings and the support available to you via the university.

If you need additional help or support, contact the corona information number, tel: 071-5271132 (Mo/We/Th/Fr 11-16, Tu 11-17.30) or send an email to: studentsupport@leidenuniv.nl.  

As you are spending most of your day in your room, it’s natural that may start to feel lonely.

On the Healthy University @Home website you can read about the steps you can take to help you feel better, as well as the support offered by the university. 

For international students, the International Student Network (ISN) offers a buddy system.

You can find more advice in this blog on quarantine: how to beat the humdrum of isolation

If you need additional help or support, contact the corona information number, tel: 071-5271132 (Mo/We/Th/Fr 11-16, Tu 11-17.30) or send an email to: studentsupport@leidenuniv.nl.  

Even though physical appointments can no longer take place, you can still contact the university’s guidance and advice services online or by phone. Go to the study guidance and advisers section of the website and look on the page of the relevant adviser or guidance service. Here you can find information on how to make contact, as well as the options for online or telephone appointments.

Facilities and IT

There are a limited number of study places available in the library and certain faculty buildings. To make use of these, you have to reserve a time slot in advance. Reserve a study place.

The University Library has set up workstations so that students can access files on their P-drive. Call the library in advance to book a time slot. For more information and to book a slot see the UB website.

You are responsible for making sure you have  a suitable computer and sufficient internet access. You can also follow online classes on your mobile phone. If this doesn’t help, ask your fellow students for assistance. If you are still having problems, contact your study adviser. In exceptional cases you may be able to borrow a laptop from the university. 

You can borrow a laptop from Plexus Student Centre to do your online assessment. You can keep the laptop for a maximum of one day.

You can make an appointment to print, copy and scan at the university library

International students

Yes, you can. For the remainder of period 3 and all of period 4, in other words until the end of the current academic year, all teaching and assessment will take place online. No face-to-face teaching will be given in this period. If the government decides to ease the corona measures, we are not ruling out that certain specific forms of face-to-face education may be resumed. However, if this occurs, suitable alternatives will be sought for international students who have returned to their home countries. 

Note for residence permit holders
If you are leaving the Netherlands temporarily or permanently due to the corona situation, it is very important that you notify the Visa Team by email.

There are two possible scenarios.

  1. You can remain registered as a student, continue paying tuition fees (if applicable) and follow your courses online from home. If you choose this option, your residence permit will remain valid until the original expiry date. However, it is very important that you notify the Visa Team of your situation by email!  If you later wish to return to the Netherlands to continue studying, you can do so as long as your residence permit is still valid. If your permit will expire during your absence and you have not completed your studies, please contact the visa team to discuss your options.
     
  2. You can cancel your student registration via Studielink and discontinue your studies. Your student residence permit will then be cancelled. Again, it is important that you notify the Visa Team of your situation by email. If you later want to come back to the Netherlands to pick up your studies, you will need to apply for a new visa and/or residence permit and request permission from your study programme. 
  • If you plan to leave the Netherlands for less than 8 months, you do not have to cancel your registration with the municipality. However, if you are ending your housing contract you should try to change your registration at the town hall to ‘registration at a postal address only’ (in Dutch: “briefadres”) if this is possible.
  • If you plan to leave for longer than 8 months, or if you unexpectedly stay away for longer than 8 months, you must cancel your town hall registration.

Note for residence permit holders
If you have a Dutch residence permit, you must remain registered at a Dutch town hall, either at a residence or postal address, to remain entitled to your permit. If you wish to retain your residence permit, but you are unable to remain registered with the municipality or you have already cancelled your town hall registration, contact the Visa Team by email and we will look into possible solutions.

If you are leaving the Netherlands temporarily or permanently due to the corona situation, it is very important that you notify the Visa Team by email.

For the remainder of the second semester you can continue following your courses and taking assessments online. We understand that it may prove challenging to adapt to this form of education, but we encourage you to do your best to keep up with your studies. Take a look at the tips page for advice on how to successfully study online.

If you are unable to obtain 50% of the required study credits for the academic year 2019-2020, or cannot complete your premaster programme, as a result of the corona measures, please contact your study adviser or coordinator right away.  

The IND and Leiden University are looking into the implications of this situation for student residence permit holders and we expect to publish further information on this website soon.

Please inform your exchange coordinator of your plans, so they can send you instructions.

As all exchange programmes have been cancelled for the first semester of the academic year 2020 – 2021, you will unfortunately not be able to resume your exchange programme next semester. At this stage we cannot confirm whether you will be able rejoin us at a later date, but we will consider all such requests. Please ask the International Office of your home university to get in touch with your exchange coordinator in Leiden to discuss the options.

Previously, AON international student policy holders were insured in their home country for a maximum period of eight weeks. However, given the current situation, AON has extended its home country insurance period.

If you have a valid AON student insurance policy you will remain insured in your home country until 31 August 2020, on the following conditions: 

  • You remain registered as a student of Leiden University.
  • You can demonstrate that you are continuing your studies online.

Note that during this extended period, you are only insured for medical emergencies. Costs amounting to a maximum of two times Dutch basic healthcare tariffs are covered. Insurance coverage will still cease as soon as your policy expires.   

For further information, contact Aon student insurance.

Financial matters

Students receiving DUO student finance (studiefinanciering) 

Increase your loan amount
If you have not yet borrowed the maximum amount, you can increase your DUO loan amount and, if necessary, backdate the increase to the start of the academic year. You can also request tuition fee credit if you have not already done so. Go to MijnDUO to make the changes.

Extension of DUO graduation term 
Have you fallen behind with your studies due to the current situation and don’t expect to graduate on time? You may be eligible to extend your graduation term. Discuss this with a student counsellor.

Do you have other questions about DUO student finance, for example concerning your OV card? Take a look on the DUO corona questions and answers page

Other questions

If you are encountering urgent financial difficulties as a result of the coronavirus situation, get in touch with a student counsellor.

Students receiving DUO student finance (studiefinanciering)

My basic or top-up grant will soon end
If your entitlement to a basic or top-up grant will come to an end in July, August or September 2020, you may be entitled to compensation from DUO. If you are eligible, you will automatically receive the funds in your bank account by 30 September at the latest. Read more on the DUO website.

I will finish my master’s programme late
If you will complete your master’s programme in the period September 2020 to January 2021, you will receive a one-off compensation payment of up to 535 euro from DUO. You do not need to submit a request. If DUO has your bank account details on file, the funds will be deposited into your account in the first quarter of 2021. Read more on the DUO site.

All students

I have fallen behind due to illness or caring responsibilities
If you have fallen behind in your studies because you or a family member have (had) coronavirus, because you have been caring for a sick family member or loved one, or because you are combining studying with looking after children who have to stay home, you can request financial support via the Regulations on financial support for students (FOS) if you fulfil all criteria. Contact your study adviser as quickly as possible to discuss your situation and study plan.

We are working hard to offer online education, guarantee the continuity of education and prevent students from falling behind with their studies. In line with national policy, you are still required to pay tuition fee.

Health and hygiene

On the university website you can find information about precautionary measures in the time of corona. Also take a look in the health and hygiene section of the corona FAQ
For tips and advice on staying physically and mentally healthy in these exceptional circumstances, visit the Healthy University@home website

This website uses cookies.