IT facilities
Throughout your studies you will make use of a large number of IT facilities. Find out about the facilities available, how to use them and what to do if you experience problems.
- Safe use of IT
- Wi-Fi
- Student account (ULCN)
- MyTimetable & MyStudymap
- uSis
- uMail
- Brightspace
- Kaltura & Zoom
- Teams
- Leiden University app
- Other software
Problems with IT facilities
- First, check if there is scheduled maintenance or a reported malfunction.
- Problem with a specific system/application? Take a look at the relevant page in this section for problem-solving tips.
- Can’t find a solution?
- Submit a question via the Helpdesk portal; or
- Contact the ISSC Helpdesk: helpdesk@issc.leidenuniv.nl, tel: 071 – 527 8888; or
- Contact your faculty’s ICT desk.