Universiteit Leiden

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Student Affairs Front Office

Frequently Asked Questions

I am not able to log in with my student account. What should I do?

There are several reasons why you may not be able to log in:

  • You haven’t yet received a user name and/or password. Request an account.
  • You have forgotten your user name and/or password. Request them again.
  • Your account has not yet been activated. Activate your account.
  • Your password has expired. Reset your password.
  • Your ULCN account is no longer active. You can only access uSis and Brightspace using your ULCN account up to 60 days after your student registration has been cancelled.

If you know your user name and password, keep the following points in mind:

  • You must log in with your user name, not your uMail address.
  • Use lower case letters to enter your user name, not capital letters (e.g. s1234567).
  • Make sure you haven’t accidentally put CAPS LOCK on.

If you still can’t log in, do the following:

  • Change the language on the log-in page, from Dutch to English or vice versa, and try again.
  • If you can log into one application but not another, the issue concerns the application and not your account. Contact the ISSC Helpdesk.
  • If none of the above-mentioned tips work contact the ISSC helpdesk.


More information

How do I request a Statement of registration (enrolment)?

As soon as your student registration has been finalised, you will receive a confirmation from us by e-mail. You can then download your Statement of registration via uSis by following the steps below:
  1. Log into uSis using your student number. 
  2. Click on the 'Communication' tile.
  3. If you do not see the message you are looking for, click on the little x in top-right corner of your screen.
  4. Click on ‘Your registration is final’ to download your Statement of registration.
If you need a statement of registration with an official stamp, please contact the Student Affairs Front Office at (+31) 071 527 8011 or info@leidenuniv.nl. Do not forget to mention your student number and the institution that requires the document. Please note that our offices are closed right now, which means that arranging a physical document may take longer than usual.

More information

How long does it take before a decision on my application is issued?

It generally takes about 4 to 6 weeks from the date on which you are informed that your application is complete until you receive a decision. If additional information is required during the application process it may take a little longer. Please make sure your application is complete and is submitted as early as possible.

Once a decision on your application has been made, you will receive a formal statement from the faculty by email.

 

More information

When and how must I send certified copies of my academic records to the university?

When?
When you apply for admission to a degree programme via our online application portal (uSis), you need only upload digital copies of your academic records. Upon admission you will be issued with an ‘Admission Statement’, which will explain exactly which certified copies must be sent to Leiden University Admissions Office and how to do so. 


How?

Non-Dutch diplomas
Copies must be certified as genuine (i.e. bearing an original stamp and signature) by the registrar of your institution or the head of department. They must be sent in a sealed institution envelope to Leiden University Admissions Office, either by you or directly by the institution. See Admissions Office postal address
If you cannot meet these requirements please instead submit officially legalised or apostilled documents - see this Dutch government website on legalising documents
Note that photocopies of certified/legalised copies are not acceptable, nor are copies certified by local municipal authorities.

  • Diploma not yet issued? If you are asked to submit a diploma but it will not be issued in time, please instead submit a complete certified transcript accompanied by an original statement from your institution confirming that you have graduated.
  • TranslationsIf the original documents are not issued in English, French, German or Dutch, they should be translated by a sworn translator (or the institution itself) and attached to the original documents.

Dutch diplomas
Certified copies of Dutch academic records may be sent to the Admissions Office directly by the issuing institution or by the applicant him/herself.

For further information, see the FAQ on 
What is a certified copy?

Can I submit my English test result after I apply for admission?

If you have already taken an English test, we recommend that you submit your English test result along with your initial application. If not, you can submit your application without an English test result. If you are admitted, it will then be on condition of submitting a sufficient English test result.

The deadline for submitting your sufficient language test result after admission is: 

 

More information

What are the admission requirements for bachelor’s programmes?

Admission is determined on the basis of three factors:

  1. Educational background/diplomas
    For admission to a bachelor's programme you must have an educational diploma that is at least equivalent to the Dutch pre-university diploma (VWO). For more details visit our webpage on 'Bachelor - Admission Requirements'.

    Directly admissable?
    Some Dutch diplomas grant direct admission to Bachelor’s programmes. Check in the programme description whether your diploma grants you direct admission. If you do not have a diploma that grants direct admission, for example if you have an international diploma or a VWO diploma with 'deficiencies', you have to apply for admission. After submitting your application you will be informed whether you can be admitted on the basis of your diploma and if additional entrance tests are required.
     
  2. Programme-specific requirements
    For specific requirements per programme please refer to the relevant programme description.
     
  3. Language requirements
    You must be proficient in Dutch if you want to be admitted to Dutch-taught bachelor’s programmes. You must be proficient in English if you want to be admitted to all English-taught and most Dutch-taught bachelor’s programmes. Proficiency in other langauges might be required for certain bachelor's programmes. For specific requirements per programme please refer to the relevant programme description.

Some bachelor's programmes have a numerus fixus, in other words a limited number of places available. Check in advance if this applies to your chosen programme. If this is the case, additional selection procedures are in place. Read more in the relevant programme description.


 

More information

Can I take my English proficiency test upon arrival in the Netherlands?

If you require a student visa/residence permit, no, you cannot. You are required to submit a sufficient English proficiency test result before the Admissions Office may apply for your student visa/residence permit.

If you do not require a student visa/residence permit you must submit your sufficient English test result before the start date of your study programme at the very latest.

Leiden University accepts 3 kinds of English proficiency tests. Please visit their websites for the nearest test centres and dates:
 

More information

What costs do I have to pay, and when, if I request housing via the university?

To request accommodation via Leiden University Housing Office you are required to make the following payments:

Before the housing application deadline

  • Housing fee
After accepting an offer of housing
  • Contract costs: covers the cost of setting up your tenancy agreement and the inspection of your room before arrival
  • Housing deposit: refundable at the end of your stay (subject to certain conditions).
  • Cleaning costs: covers the costs of cleaning your room before and after your stay
  • Kitchenware charge
  • Bed linen charge
  • Monthly rental payments: refer to the accommodation page for rental rates.

Details of all charges, payment deadlines and refund conditions can be found on our Costs and payments webpage.

How can I cancel my request for student registration?

If you want to cancel your request for student registration you must submit a request via Studielink:

  • Go to <Study programmes>
  • Select the enrolment (registration) you want to end
  • Click on 'Withdraw enrolment application'
  • Confirm your request
  • You will receive a confirmation of your request from Studielink

Please note:

  • You can only choose 'withdraw enrolment application' if you want to withdraw an incomplete registration request or cancel a registration request before your study programme officially begins. Once you are registered as a student and your programme has officially started, you must instead request termination of student registration via Studielink. Your registration will then be terminated at the end of the month in which you submit the request and you will be liable for tuition fees for the period in which you were registered.
  • Once your registration has been cancelled, you will no longer be required to pay tuition fees - unless you are registered on another study programme at Leiden University. If you have paid excess tuition fees, these will be refunded to you. Be aware that no tuition fees will be refunded if you terminate your student registration later than 31 May. If you have a direct debit agreement with Leiden University, this will also be cancelled when you end your student registration.

More information

Should a letter of recommendation be addressed to anyone in particular?

No, your letter of recommendation can simply be addressed to the Board of Admission of the programme you wish to follow, or to the Admissions Office.

 

More information

Contact form

Frequently Asked Questions

I am not able to log in with my student account. What should I do?

There are several reasons why you may not be able to log in:

  • You haven’t yet received a user name and/or password. Request an account.
  • You have forgotten your user name and/or password. Request them again.
  • Your account has not yet been activated. Activate your account.
  • Your password has expired. Reset your password.
  • Your ULCN account is no longer active. You can only access uSis and Brightspace using your ULCN account up to 60 days after your student registration has been cancelled.

If you know your user name and password, keep the following points in mind:

  • You must log in with your user name, not your uMail address.
  • Use lower case letters to enter your user name, not capital letters (e.g. s1234567).
  • Make sure you haven’t accidentally put CAPS LOCK on.

If you still can’t log in, do the following:

  • Change the language on the log-in page, from Dutch to English or vice versa, and try again.
  • If you can log into one application but not another, the issue concerns the application and not your account. Contact the ISSC Helpdesk.
  • If none of the above-mentioned tips work contact the ISSC helpdesk.


More information

How do I request a Statement of registration (enrolment)?

As soon as your student registration has been finalised, you will receive a confirmation from us by e-mail. You can then download your Statement of registration via uSis by following the steps below:
  1. Log into uSis using your student number. 
  2. Click on the 'Communication' tile.
  3. If you do not see the message you are looking for, click on the little x in top-right corner of your screen.
  4. Click on ‘Your registration is final’ to download your Statement of registration.
If you need a statement of registration with an official stamp, please contact the Student Affairs Front Office at (+31) 071 527 8011 or info@leidenuniv.nl. Do not forget to mention your student number and the institution that requires the document. Please note that our offices are closed right now, which means that arranging a physical document may take longer than usual.

More information

How long does it take before a decision on my application is issued?

It generally takes about 4 to 6 weeks from the date on which you are informed that your application is complete until you receive a decision. If additional information is required during the application process it may take a little longer. Please make sure your application is complete and is submitted as early as possible.

Once a decision on your application has been made, you will receive a formal statement from the faculty by email.

 

More information

When and how must I send certified copies of my academic records to the university?

When?
When you apply for admission to a degree programme via our online application portal (uSis), you need only upload digital copies of your academic records. Upon admission you will be issued with an ‘Admission Statement’, which will explain exactly which certified copies must be sent to Leiden University Admissions Office and how to do so. 


How?

Non-Dutch diplomas
Copies must be certified as genuine (i.e. bearing an original stamp and signature) by the registrar of your institution or the head of department. They must be sent in a sealed institution envelope to Leiden University Admissions Office, either by you or directly by the institution. See Admissions Office postal address
If you cannot meet these requirements please instead submit officially legalised or apostilled documents - see this Dutch government website on legalising documents
Note that photocopies of certified/legalised copies are not acceptable, nor are copies certified by local municipal authorities.

  • Diploma not yet issued? If you are asked to submit a diploma but it will not be issued in time, please instead submit a complete certified transcript accompanied by an original statement from your institution confirming that you have graduated.
  • TranslationsIf the original documents are not issued in English, French, German or Dutch, they should be translated by a sworn translator (or the institution itself) and attached to the original documents.

Dutch diplomas
Certified copies of Dutch academic records may be sent to the Admissions Office directly by the issuing institution or by the applicant him/herself.

For further information, see the FAQ on 
What is a certified copy?

Can I submit my English test result after I apply for admission?

If you have already taken an English test, we recommend that you submit your English test result along with your initial application. If not, you can submit your application without an English test result. If you are admitted, it will then be on condition of submitting a sufficient English test result.

The deadline for submitting your sufficient language test result after admission is: 

 

More information

What are the admission requirements for bachelor’s programmes?

Admission is determined on the basis of three factors:

  1. Educational background/diplomas
    For admission to a bachelor's programme you must have an educational diploma that is at least equivalent to the Dutch pre-university diploma (VWO). For more details visit our webpage on 'Bachelor - Admission Requirements'.

    Directly admissable?
    Some Dutch diplomas grant direct admission to Bachelor’s programmes. Check in the programme description whether your diploma grants you direct admission. If you do not have a diploma that grants direct admission, for example if you have an international diploma or a VWO diploma with 'deficiencies', you have to apply for admission. After submitting your application you will be informed whether you can be admitted on the basis of your diploma and if additional entrance tests are required.
     
  2. Programme-specific requirements
    For specific requirements per programme please refer to the relevant programme description.
     
  3. Language requirements
    You must be proficient in Dutch if you want to be admitted to Dutch-taught bachelor’s programmes. You must be proficient in English if you want to be admitted to all English-taught and most Dutch-taught bachelor’s programmes. Proficiency in other langauges might be required for certain bachelor's programmes. For specific requirements per programme please refer to the relevant programme description.

Some bachelor's programmes have a numerus fixus, in other words a limited number of places available. Check in advance if this applies to your chosen programme. If this is the case, additional selection procedures are in place. Read more in the relevant programme description.


 

More information

Can I take my English proficiency test upon arrival in the Netherlands?

If you require a student visa/residence permit, no, you cannot. You are required to submit a sufficient English proficiency test result before the Admissions Office may apply for your student visa/residence permit.

If you do not require a student visa/residence permit you must submit your sufficient English test result before the start date of your study programme at the very latest.

Leiden University accepts 3 kinds of English proficiency tests. Please visit their websites for the nearest test centres and dates:
 

More information

What costs do I have to pay, and when, if I request housing via the university?

To request accommodation via Leiden University Housing Office you are required to make the following payments:

Before the housing application deadline

  • Housing fee
After accepting an offer of housing
  • Contract costs: covers the cost of setting up your tenancy agreement and the inspection of your room before arrival
  • Housing deposit: refundable at the end of your stay (subject to certain conditions).
  • Cleaning costs: covers the costs of cleaning your room before and after your stay
  • Kitchenware charge
  • Bed linen charge
  • Monthly rental payments: refer to the accommodation page for rental rates.

Details of all charges, payment deadlines and refund conditions can be found on our Costs and payments webpage.

How can I cancel my request for student registration?

If you want to cancel your request for student registration you must submit a request via Studielink:

  • Go to <Study programmes>
  • Select the enrolment (registration) you want to end
  • Click on 'Withdraw enrolment application'
  • Confirm your request
  • You will receive a confirmation of your request from Studielink

Please note:

  • You can only choose 'withdraw enrolment application' if you want to withdraw an incomplete registration request or cancel a registration request before your study programme officially begins. Once you are registered as a student and your programme has officially started, you must instead request termination of student registration via Studielink. Your registration will then be terminated at the end of the month in which you submit the request and you will be liable for tuition fees for the period in which you were registered.
  • Once your registration has been cancelled, you will no longer be required to pay tuition fees - unless you are registered on another study programme at Leiden University. If you have paid excess tuition fees, these will be refunded to you. Be aware that no tuition fees will be refunded if you terminate your student registration later than 31 May. If you have a direct debit agreement with Leiden University, this will also be cancelled when you end your student registration.

More information

Should a letter of recommendation be addressed to anyone in particular?

No, your letter of recommendation can simply be addressed to the Board of Admission of the programme you wish to follow, or to the Admissions Office.

 

More information
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