Universiteit Leiden

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Frequently asked questions

As a result of the corona virus situation, the information in these FAQs may be incorrect or incomplete. Go to the corona FAQ for the latest information.

Frequently Asked Questions

How do I request a Statement of registration (enrolment)?

As soon as your student registration has been finalised, you will receive a confirmation from us by e-mail. You can then download your Statement of registration via uSis by following the steps below:
  1. Log into uSis using your student number. 
  2. Click on the 'Communication' tile.
  3. If you do not see the message you are looking for, click on the little x in top-right corner of your screen.
  4. Click on ‘Your registration is final’ to download your Statement of registration.
If you need a statement of registration with an official stamp, please contact the Student Affairs Front Office at (+31) 071 527 8011 or info@leidenuniv.nl. Do not forget to mention your student number and the institution that requires the document. Please note that our offices are closed right now, which means that arranging a physical document may take longer than usual.

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I have been told it is expensive to follow a second degree programme in The Netherlands. Is this true?

This depends on whether you fall into the statutory tuition fee category, or the institutional tuition fee category. You can find this in the section on 'Second Dutch degree programmes' on our tuition fees website

The best option is usually to start a second degree programme before completing your first one. In general, if you complete your first programme at Leiden University and want to follow a second programme at Leiden University, the tuition fees for the second programme will also be the normal rate on the condition that: 

  • the second programme directly follows the first, i.e. consecutively, and
  • you remain registered as a student, without interruptions, until you graduate from your second degree programme.

If you will change from one Dutch university to another, you must make sure that you have an overlapping period of student registration before you complete either of your two degree programmes. 

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How do I request proof of payment of tuition fees?

You can request proof of tuition fee payment from the Student affairs front office. Make sure to let us know your student number when making the request. You can ask us to send it directly to another Dutch university by email, collect it in person, or have it sent to your correspondence address.

Proof of payment for another Dutch university (bewijs betaald collegegeld - BBC) 
If you require proof of tuition fee payment to show to another Dutch university, let us know the name of the institution in question when making your request.

Proof of payment for other purposes
If you require proof of tuition fee payment for another purpose, for example to show to a scholarship provider, insurance company or tax authorities, you should not request a BBC. Instead, you should request a 'proof of student registration letter' that also indicates your tuition fee rate.

 

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What is the latest deadline for me to submit my application for admission in the uSis-portal?

The following is applicable for Dutch and European students:
If an application has been made in Studielink on or before June 15th, then an extension of the deadline for submitting documents via uSis will be in effect. The extension allows documents to be submitted up to and including June 23rd. This means that June 23rd is the final date for submitting an application request.

I haven’t yet received my LU card. What should I do?

There can be a number of reasons why you haven’t yet received your LU card:

​Note that if you upload a replacement passport photo, you will not automatically receive a new LU card. You must also cancel your old card and request a new one at a LU card helpdesk.

For further assistance, contact the Student Affairs Front Office. Front Office for assistance.

Does Leiden University have a welcome or pick-up service for international students?

On certain dates shortly before the start of each semester, Leiden University organises a Warm Welcome Service for newly-arriving international students. This includes assistance in finding your way from the airport to your accommodation, as well as advice on the formalities you need to take care of after arrival.

Two different formats

Due to corona measures, we will be offering two different formats of Warm Welcome Service in August 2021: 

  • In-person welcome: for students who do NOT need to self-quarantine upon arrival.
  • Telephone/online welcome: for students who DO need to self-quarantine upon arrival. For further information, and the dates of the next warm welcome service, please visit the welcome service page
  • If you have any questions about the warm welcome service, please send a mail to:  arrival@leidenuniv.nl

How can I pay tuition fees?

There are a number of ways to pay your tuition fees.The methods available to you are determined by your situation and your study programme.

  • Digital direct debit authorisation (via Studielink). This is only possible if you have a bank account in a SEPA country with a corresponding IBAN account number. You can choose instalments or a lump sum payment..
  • Transfer of tuition fees in one lump sum before the start of the academic year.
  • Payment in one lump sum by debit card (PIN/Maestro) or credit card (Visa/Maestro) at the Student Affairs Front Office before the start of the academic year. Please be aware that credit card payments incur a 5% administrative fee for each payment.
  • Non-EU nationals only: payment in instalments by bank transfer on the basis of a tuition fee invoice.
  • Submitting a ‘Proof of Tuition Fee Payment’ (or BBC in Dutch)

For further information and tuition fee instalment due dates, see the Methods of payment website.

I am not able to log in with my student account. What should I do?

There are several reasons why you may not be able to log in:

  • You haven’t yet received a user name and/or password. Request an account.
  • You have forgotten your user name and/or password. Request them again.
  • Your account has not yet been activated. Activate your account.
  • Your password has expired. Reset your password.
  • Your ULCN account is no longer active. You can only access uSis and Brightspace using your ULCN account up to 60 days after your student registration has been cancelled.

If you know your user name and password, keep the following points in mind:

  • You must log in with your user name, not your uMail address.
  • Use lower case letters to enter your user name, not capital letters (e.g. s1234567).
  • Make sure you haven’t accidentally put CAPS LOCK on.

If you still can’t log in, do the following:

  • Change the language on the log-in page, from Dutch to English or vice versa, and try again.
  • If you can log into one application but not another, the issue concerns the application and not your account. Contact the ISSC Helpdesk.
  • If none of the above-mentioned tips work contact the ISSC helpdesk.


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What is a BBC?

BBC stands for Bewijs Betaald Collegegeld (which means proof of tuition fee payment). If you are studying at another institution, in addition to Leiden University, you may be able to fulfil tuition fee obligations at one institution by showing proof (a BBC) that you have paid tuition fee at the second institution. This means you will only have to pay tuition fees once.

To be issued with a BBC, you must be studying full-time and paying the statutory tuition fee rate for the study programme in question. See the link below for information about statutory tuition fee.  Always check in advance with the relevant Students Administration department whether you are eligible for a BBC. For Leiden study programmes, contact the Student Affairs Front Office.

A BBC can only be issued once you have taken the necessary steps to arrange tuition fee payment.

You can also use a BBC when arranging registration as a guest or minor student at another university.

 

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How long does it take before a decision on my application is issued?

It generally takes about 4 to 6 weeks from the date on which you are informed that your application is complete until you receive a decision. If additional information is required during the application process it may take a little longer. Please make sure your application is complete and is submitted as early as possible.

Once a decision on your application has been made, you will receive a formal statement from the faculty by email.

 

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