Universiteit Leiden

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Other types of complaints

If you have a complaint, first check if it falls into one of these categories and read the relevant advice: 

Other type of complaint?

If your complaint does not fall under one of these categories, you can instead refer to the regulations on other complaints

Questions and complaints about your study:


For questions, complaints or suggestions regarding your study programme or the faculty, you can contact the assessor of the faculty: Nova Verkerk. You can reach her via assessor@hum.leidenuniv.nl or via Microsoft Teams.

See also the flow chart (Dutch) to see how your complaint is handled.

For questions about study progress or study guidance: the study coordinator

From study planning to questions about studying abroad, the study coordinator can help you. Depending on your question, your study coordinator can personally advise you or contact/refer you to the person or department that can help you.  

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