Universiteit Leiden

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Student counsellors

Student counsellors can answer questions and provide guidance in situations involving regulations and legal provisions. All meetings with student counsellors are strictly confidential.

You can turn to a student counsellor with any questions or problems you might have concerning:

Exceptional circumstances
Academic delay

In cases of academic delay, first speak to your study adviser.

Complaints
Financial matters

Open consultation hours

For short questions and advice, you can contact the telephone consultation hour at:
Monday, Tuesday, Wednesday and  Thursday from 3.30 pm - 4.30 pm. During these times you can call telephone number 071 5278025.

There will be no open consultation hours on Tuesday 14 and 21 June.

Questions by email

Short questions can also be sent by e-mail.

Appointments

If you need more extensive advice or support, for example a formal statement or mediation, please make an appointment with a student counsellor.

You can make an appointment via the online appointment system
You can book an appointment on location again (in The Hague or Leiden). For more availability, have a look at the online/phone options as well

Please note that in busy periods you may have to wait several weeks for an appointment.

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