Frequently asked questions
As a result of the corona virus situation, the information in these FAQs may be incorrect or incomplete. Go to the corona FAQ for the latest information.
Frequently Asked Questions
I am not able to log in with my student account. What should I do?
There are several reasons why you may not be able to log in:
- You haven’t yet received a user name and/or password. Request an account.
- You have forgotten your user name and/or password. Request them again.
- Your account has not yet been activated. Activate your account.
- Your password has expired. Reset your password.
- Your ULCN account is no longer active. You can only access uSis and Brightspace using your ULCN account up to 60 days after your student registration has been cancelled.
If you know your user name and password, keep the following points in mind:
- You must log in with your user name, not your uMail address.
- Use lower case letters to enter your user name, not capital letters (e.g. s1234567).
- Make sure you haven’t accidentally put CAPS LOCK on.
If you still can’t log in, do the following:
- Change the language on the log-in page, from Dutch to English or vice versa, and try again.
- If you can log into one application but not another, the issue concerns the application and not your account. Contact the ISSC Helpdesk.
- If none of the above-mentioned tips work contact the ISSC helpdesk.
How do I request a Statement of registration (enrolment)?
- Log into uSis using your student number.
- Click on the 'Communication' tile.
- If you do not see the message you are looking for, click on the little x in top-right corner of your screen.
- Click on ‘Your registration is final’ to download your Statement of registration.
How long does it take before a decision on my application is issued?
It generally takes about 4 to 6 weeks from the date on which you are informed that your application is complete until you receive a decision. If additional information is required during the application process it may take a little longer. Please make sure your application is complete and is submitted as early as possible.
Once a decision on your application has been made, you will receive a formal statement from the faculty by email.
When and how must I send certified copies of my academic records to the university?
When you apply for admission to a degree programme via our online application portal (uSis), you need only upload digital copies of your academic records. Upon admission you will be issued with an ‘Admission Statement’, which will explain exactly which certified copies must be sent to Leiden University Admissions Office and how to do so.
Copies must be certified as genuine (i.e. bearing an original stamp and signature) by the registrar of your institution or the head of department. They must be sent in a sealed institution envelope to Leiden University Admissions Office, either by you or directly by the institution. See Admissions Office postal address.
If you cannot meet these requirements please instead submit officially legalised or apostilled documents - see this Dutch government website on legalising documents.
Note that photocopies of certified/legalised copies are not acceptable, nor are copies certified by local municipal authorities.
- Diploma not yet issued? If you are asked to submit a diploma but it will not be issued in time, please instead submit a complete certified transcript accompanied by an original statement from your institution confirming that you have graduated.
- Translations: If the original documents are not issued in English, French, German or Dutch, they should be translated by a sworn translator (or the institution itself) and attached to the original documents.
Certified copies of Dutch academic records may be sent to the Admissions Office directly by the issuing institution or by the applicant him/herself.
For further information, see the FAQ on What is a certified copy?
Can I submit my English test result after I apply for admission?
If you have already taken an English test, we recommend that you submit your English test result along with your initial application. If not, you can submit your application without an English test result. If you are admitted, it will then be on condition of submitting a sufficient English test result.
The deadline for submitting your sufficient language test result after admission is:
- If you need a student visa/residence permit: before the visa/residence permit application deadline
- If you do not need a student visa/residence permit: before the start of your study programme.
Can I take my English proficiency test upon arrival in the Netherlands?
If you require a student visa/residence permit, no, you cannot. You are required to submit a sufficient English proficiency test result before the Admissions Office may apply for your student visa/residence permit.
If you do not require a student visa/residence permit you must submit your sufficient English test result before the start date of your study programme at the very latest.
Leiden University accepts 3 kinds of English proficiency tests. Please visit their websites for the nearest test centres and dates:
Should a letter of recommendation be addressed to anyone in particular?
No, your letter of recommendation can simply be addressed to the Board of Admission of the programme you wish to follow, or to the Admissions Office.
When should I arrange my student housing?
We advise you to begin arranging housing as soon as you start your application to the university. There is limited availability of affordable accommodation, both via the university and in the private sector, and house hunting can be very time-consuming. Start your search as early as possible!
If you want to request housing via Leiden University's Housing Office, be aware that the number of housing applications always greatly exceeds the number of rooms available. Accommodation is offered on a first-come, first-served basis, so apply early! Unfortunately the Housing Office cannot guarantee accommodation, even if you request a room before the housing deadline.
Read more about when to arrange housing and how to apply for accommodation via Leiden University Housing Office.
How can I cancel my request for student registration?
If you want to cancel your request for student registration you must submit a request via Studielink:
- Go to <Study programmes>
- Select the enrolment (registration) you want to end
- Click on 'Withdraw enrolment application'
- Confirm your request
- You will receive a confirmation of your request from Studielink
- You can only choose 'withdraw enrolment application' if you want to withdraw an incomplete registration request or cancel a registration request before your study programme officially begins. Once you are registered as a student and your programme has officially started, you must instead request termination of student registration via Studielink. Your registration will then be terminated at the end of the month in which you submit the request and you will be liable for tuition fees for the period in which you were registered.
- Once your registration has been cancelled, you will no longer be required to pay tuition fees - unless you are registered on another study programme at Leiden University. If you have paid excess tuition fees, these will be refunded to you. Be aware that no tuition fees will be refunded if you terminate your student registration later than 31 May. If you have a direct debit agreement with Leiden University, this will also be cancelled when you end your student registration.
What are the admission requirements for bachelor’s programmes?
Admission is determined on the basis of three factors:
- Educational background/diplomas
For admission to a bachelor's programme you must have an educational diploma that is at least equivalent to the Dutch pre-university diploma (VWO). For more details visit our webpage on 'Bachelor - Admission Requirements'.
Some Dutch diplomas grant direct admission to Bachelor’s programmes. Check in the programme description whether your diploma grants you direct admission. If you do not have a diploma that grants direct admission, for example if you have an international diploma or a VWO diploma with 'deficiencies', you have to apply for admission. After submitting your application you will be informed whether you can be admitted on the basis of your diploma and if additional entrance tests are required.
- Programme-specific requirements
For specific requirements per programme please refer to the relevant programme description.
- Language requirements
You must be proficient in Dutch if you want to be admitted to Dutch-taught bachelor’s programmes. You must be proficient in English if you want to be admitted to all English-taught and most Dutch-taught bachelor’s programmes. Proficiency in other langauges might be required for certain bachelor's programmes. For specific requirements per programme please refer to the relevant programme description.
Some bachelor's programmes have a numerus fixus, in other words a limited number of places available. Check in advance if this applies to your chosen programme. If this is the case, additional selection procedures are in place. Read more in the relevant programme description.