Universiteit Leiden

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Student Affairs Front Office

If you have a general question about studying at Leiden University the staff of the Student Affairs Front Office would be happy to help. They can provide information on a wide range of subjects.

Amended opening time in April

  • Telephone contact hours: Tues 16 April till 12.30 only / Tues 23 April till 13.00 only
  • Front Office The Hague: Tues 16 and 23 April til 13.00 only

Request for proof of tuition fee payment: not via telephone

You can't request proof of tuition fee payment (Bewijs Betaald Collegegeld: BBC) via telephone. Please use the contact form instead.

You can contact the Student Affairs Front Office with questions about:  

  • student (re) registration and de-registration;
  • registering as a guest, auditing or external student;
  • tuition fees and other financial matters;
  • student cards and LU-cards;
  • ULCN accounts and log-in details;
  • completing forms;
  • application and admission to Bachelor’s and Master’s programmes;
  • the colloquium doctum admission procedure;
  • diploma verification and checks;
  • requesting proof of tuition fee payment (bewijs betaald collegegeld);
  • payment of tuition fees by debit card.

If you have a question about your study programme, for example scheduling, grades or diplomas, please instead contact your programme’s education administration office.

If you are looking for the contact details of a Leiden University staff member or department please instead call our switchboard on 071 - 527 27 27.

Student Affairs Front Office

The LUC Student Information Desk can be found on the fourth floor at the Anna van Buerenplein building. If you have any questions regarding the facilities at our College Building or general question regarding your time at LUC, or would like to make an appointment with faculty or staff, feel free to stop by at the Student Information Desk on the fourth floor.

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