Universiteit Leiden

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Online education and assessments

Education applications: Kaltura and Zoom

Guidelines and advice

Follow the advice below to make sure the applications work well: 

  • Only put your camera on when strictly necessary.
  • Close other browsers and applications. 
  • When possible, use internet via a cable rather than Wi-Fi.
  • If you use Wi-Fi, sit close to the router. If necessary, ask housemates to limit their use of internet applications such as Netflix when you are online. 
  • Re-start your computer regularly to free-up temporary memory. 
  • If needed, invest in extra memory for your computer. 

Code of conduct

Take a look at the Code of Conduct Remote Teaching. Here you can find the rules and guidelines for both students and lecturers with respect to online education.  

Kaltura Live Room

Lecturers use Kaltura Live Room principally for interactive online education. If this isn't possible, they may instead decide to use Zoom.


Zoom is a video conferencing app for meetings of up to 300 people. Lecturers can give online education via Zoom. As a student, you can also make use of Zoom for online meetings. 

Getting started with Zoom

  • Go to universiteitleiden.zoom.us
  • Choose 'Sign in with SSO'
  • Under organisation name, enter 'universiteitleiden'
  • Log in with your ULCN account


The Zoom Help Center can help you out and answer your questions by way of video tutorials, quick-start guides, FAQs, free training courses and webinars.

Security and privacy

As a student of Leiden University you can make use of the paid educational-version of Zoom for free. This means you can use Zoom in a secure way. 

  • Only students and staff have access via their ULCN-accounts. This means that certain privacy settings are compulsory. 
  • Zoom uses encryption and only servers in the EU are used to facilitate meetings.
  • Zoom is not used for classes during which personal information or confidential research data will be discussed. 

Would you rather not use Zoom? Ask your lecturer for an alternative. If you can't reach a solution with your lecturer, contact your study adviser. If this doesn't resolve the issue, get in touch with Leiden University's data protection officer via fg@bb.leidenuniv.nl.

Online assessments

Digital assessments can take different forms, for example open-book exams, oral exams and essays. For these types of assessment, tools such as Kaltura, Brightspace and the exam platforms ANS and Remindo are used. 

Online proctoring

If the above-mentioned types of assessment are not an option, your lecturer might instead opt for an exam with online proctoring. This means your exam will be digitally invigilated. The university uses the Proctorio online proctoring system.


Proctorio make it possible for your exam to be invigilated via your webcam. During your exam, Proctorio records data such as images and sound. If Proctorio's software flags any suspicious behaviour, this will be sent to a university staff member for evaluation.


When you take part in an exam with online proctoring, your privacy is well protected. We ensure that only strictly essential data is collected and that this is dealt with with the utmost care. You can read how we do this in the Proctorio privacy statement

Prepare yourself well

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