Universiteit Leiden

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ICT services

Leiden University offers a range of ICT services for students. For the majority of these you need to log-in using your university account to gain access, for example student workstations, Wi-Fi networks, uMail, Brightspace, uSis and SURFspot.

The essential app for all Leiden University students. Here you can find all your study information in one place. Log in once and access your timetable, grades, PC availability and the latest news, anytime and anywhere. (Please note: exceptions apply for students of the faculty of Science. Take a look under your faculty tab for further information.)

Let us know what you think

Have you spotted something that needs improvement? Or do you have other suggestions? Help us to optimise the app by letting us know. You can use the feedback button in the app, or send a mail to appdevelopment@sea.leidenuniv.nl.

Manual

Leiden University app manual

As a student, you can use Office 365 ProPlus and OneDrive cloud storage free of charge. These services allow you to work on multiple computers and mobile devices, using programmes such as Word, Powerpoint, Excel and OneNote, and to safely store and share up to 1024 GB of files in the cloud.

Read more and install Office 365 and OneDrive

There are student workstations located within many university buildings, at which you can log-in using your account. Check the current availability of workstations online.

Leiden University Wi-Fi networks

Your ULCN account (student or staff) gives you access to two Wi-Fi networks: Leiden University and eduroam.

  • The Leiden University Wireless Access network (LUWA) is intended for temporary access to wireless internet.
  • The eduroam network is safer, as all data is encrypted. You also do not need to log in every five days. Moreover, eduroam allows you to access Wi-Fi in almost all universities and universities of applied sciences in the Netherlands, Europe and further afield.

Connecting to Wi-Fi

Using public Wi-Fi networks

When using public Wi-Fi networks, for example in a train or café, your personal data is often not secure. eduVPN offers protection against prying eyes and enables you to securely access protected services from outside Leiden University's network.

Read more and download eduVPN

All the details of your studies are recorded in uSis. From your first registration as a student of Leiden University up until your graduation. If you have questions about uSis please consult the FAQ or send an email to our uSis web editors.

uSis Mobile

Via uSis Mobile you can access the most important information in uSis using your telephone or tablet. You can log into this mobile website via m.usis.leidenuniv.nl using your university account. 

With uSis mobile you can access: 

  • Basic information about your study programme, your average grade and the progress of your studies
  • All study results, including underlying tests and seminars
  • Registration options for courses
  • Your schedule information (insofar as this information is available in uSis)
  • The status of petition requests

You do still need to log-in via a desktop or laptop for certain things, for example submitting a petition or checking specific details of your academic progress. We are continually working to expand the scope of uSis Mobile.

Petitions in uSis

If you want to request a change to your academic requirements you can submit a petition via uSis. For example if you want to be exempted from certain academic requirements, have study credits earned abroad recognised as part of your Leiden studies, or receive a different amount of credits for part of your curriculum. For more information see Exemptions and Petitions.

Students at Leiden University work with the online learning environment Brightspace.

Login

You can log in using your student account (ULCN). Please note: if you have only just received your student account, you may have to wait 24 hours before you can log in.

 

Problems logging into uMail? Follow these steps

Between now and early October, student mailboxes are being migrated to a new online environment. This changes the log-in process. Follow these steps to log into uMail.

What is uMail?

As a Leiden University student, you will receive a uMail address. You can log-in and access your mailbox using your account. All correspondence from the university is sent via uMail.

Email forwarding

You can set up your uMail account so that emails are forwarded to your own email address

Note that certain conditions apply: 

  • You are responsible for correctly setting up the forwarding of your uMail. 
  • If your mailbox is full, emails will not be forwarded. Empty your mailbox on time. 
  • Leiden University maintains the right to cancel a mail-forward if this leads to problems in the university email system. 
  • Leiden University is responsible for forwarding emails, but is not responsible for the receipt of emails by the email address provided. 

If you have set up email forwarding, you can still send emails from your uMail account. 

Installing on your own device

Find our how to install uMail on your own computer, telephone or tablet.

The online learning environment Blackboard has been replaced by Brightspace.

Blackboard will exist as an environment for archival purposes only. Find out about the consequences of the transition from Blackboard to Brightspace

If you use your own laptop to log into the wi-fi network, make sure to keep your anti-virus software up to date and download the latest (security) updates for your operating system. You can download fee anti-virus software, for example MS Security Essentials and Avira Anti Virus. Or why not purchase affordable anti-virus software via SURFspot?

Students of all Dutch universities can purchase affordable software, such as Adobe, anti-virus software, MindManager and SPSS, via SURFspot. You can also purchase hardware, subscriptions for magazines and newspapers, and internet services. To do so log into Surfspot, select Leiden University, then enter your student account log-in details.

What are web lectures?
A web lecture is a recording of a lecture, which is later published online for viewing. If a PowerPoint or Prezi presentation has been used, this can also be viewed. You can adjust the playback speed and use a search function which is linked by keywords to the presentation.  

Supplement, not replacement
You should consider web lectures as a supplement to your lecture, not a replacement. If you do not attend the lecture, you will miss out on the interaction with your lecturer and fellow students and won’t have the opportunity to ask questions.

On top of that, there is no guarantee that the web lecture will be made available online, for the following reasons:

  • Web lectures are only offered if the lecturer agrees and if the technology allows. If a lecture is to be recorded, you will be informed just before the lecture.
  • Technical issues can arise, meaning a planned web lecture cannot be published online.
  • You cannot assume that a web lecture will be published immediately after the lecture. The publication moment depends on the lecturer’s methodology and can vary from a couple of days or weeks, till just prior to your exam.
  • Web lectures are a complimentary service and not an entitlement.

Studying effectively with web lectures
To benefit from web lectures it is therefore essential that you use them as a supplement to your participation in lectures. How can you make effective use of web lectures?:

  • Make sure that you attend the lecture and play an active role; ask questions and discuss the material with your fellow students. This is important, as dealing with information in a variety of ways can help you to retain it better.
  • To retain information well, it is also essential that you study the materials on time, frequently, and spread out over the time available to you. Try to utilise web lectures in this way. For example, you can view a web lecture from a previous session just prior to attending your next lecture or, if the online publication date allows, just before your exam.
  • Actively study during the web lecture: for example, take notes, make a summary, or complete the practise assignments. This is far more effective than simply watching the web lecture.

Where can I find web lectures?
Web lectures are generally placed on the course page on Blackboard. If you can’t find them, ask your lecturer for assistance.

Limited use Leiden University app

 

Please note that the timetables in the Leiden University app are not reliable for students of the Faculty of Science. Students are advised not to use the timetable in the app.

The Faculty of Science aims to make the timetable functional for its students. You will be informed via the students’ website in due course.

ICT services at Leiden Observatory

The Astronomy master's programme is located at the Oort Building and the Huygens Laboratory as part of the Leiden Observatory. In addition to the ICT services provided by Leiden University, Leiden Observatory offers separate services used by Astronomy bachelor's students.

Email

Astronomy master's students will get a Leiden Observatory email address in addition to the uMail address. The Leiden Observatory mailbox may be managed through webmail. More information on the Leiden Observatory mailservers and help with your e-mail account can be found at the Computer Documentation Wiki.

Network, hardware and software

Leiden Observatory uses a different network and different hard- and software than other locations of Leiden University. Therefore, Leiden Observatory is supported by a separate department. In case of problems with the network, your computer, software or licenses, please have a look at the Leiden Observatory Computer Documentation Wiki. You may also contact the Leiden Observatory Helpdesk or visit the computer group (HL407)

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