Universiteit Leiden

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Manuals and forms

On this page you can find a range of manuals and instructions that will help you get off to a good start at Leiden University.



Quick start guide for students


uSis FAQ


uMail manual

Printing and copying with your LU-Card

Loading print credit onto your LU-Card
Refund of print credit from LU-Card
Copying, scanning and printing

Printing and copying without a LU-Card

Secure printing

If you have (any further) questions about your student account, Blackboard, the LU-Card and uSis, please consult the students FAQ.

Wi-Fi: EduRoam

Before using the EduRoam Wi-Fi network you must first install additional software onto your device. In most cases you can automatically configure your device for EduRoam using Cloud Installer. This is the case if you are using Android, Apple iOS, Apple OSX, Kindle Fire, Linux or MS Windows OS. Cloud Installer will detect your device, provide you with a short explanation and, if necessary, offer you the necessary software. All you have to do is click on ‘join now’.

For some systems more instruction is required for installation. That is the case with Blackberry, Google Chrome OS, MS Windows Phone 7 & 8 and MS Windows RT. Simply follow the instructions on your screen (select ‘Internal Guide’ if available).


If you are having problems with the workstation at which you are working you can complete this incident form. To request a specific ICT service please complete the request form. For other questions contact the Helpdesk.

Windows 7

Getting started with Windows 7 (general introduction)
Windows 7 for beginners, desktop + start menu
Basic manual

Office 2010

MS Office 2010 – complete (quick reference)
MS Office 2010 – basic (quick reference)

Additional manuals can be found at the Microsoft Support page.